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"Great location!
We thoroughly enjoyed our stay. The condo was recently renovated, so new finishes throughout. It was clean, and Byron was responsive and helpful. The location is great - close to the beach as well as shops and restaurants. Pay close attention to the various emails you receive from Captain Cook - make sure you note the appropriate contact info and arrival instructions."
Mar 21, 2024 - , Las Vegas, NV
"Wonderful!
Absolutely perfect! Traveling by with family members and we all loved the kitchen and balcony. Great views of Diamondhead, and from the balcony we could see the water. Super walkable location, clean and friendly building. Amazing to have parking included and onsite. Will absolutely return for next Oahu trip."
Mar 15, 2024 - , Carlsbad, CA
"Great Location
We enjoyed our stay at the Waikiki Banyan. The condo had a nice amount of space for family meals and was in a convenient location. There were a few times the pool was closed when we wanted to use it but overall liked the pool, hot tubs, sauna and the space for grilling. The elevators were very slow and one was not working most of the time. "
Dec 29, 2023 - Tara D., Richland Center, WI
"Waikiki Banyan Review
Good position, good views of Diamond Head and the beach, close to the main beach and main street, only a 3 minute walk. Air con needs replacing, unit was noisy and filter vent kept falling off, and fan speed didn't work across 3 speeds, only medium speed. Unit clean, communication good, lifts are very slow, sometimes 5 to 10mins waiting for a lift. Also a kettle could not be located. "
Nov 28, 2023 - Gail P., Glenelg North, SA
"Overall, a nice stay
Overall, a very pleasant stay. Check-in and check-out was very smooth and straightforward. I truly appreciated that there wasn’t a laundry list of check out procedures that occurs with other rentals. Property is a 5-10 minute walk to Waikiki Beach and nearby shops- very convenient. The free parking was a big plus. Nice-sized kitchen with full-size stove, oven microwave, refrigerator and other appliances. Keep in mind that items such as spices (except salt, pepper and some sugar) and condiments are not furnished if this is a norm for you. Because of this, we did not cook as much as desired.
Bedroom and living area were comfortable and adequate. We appreciated the beach towels, chairs and umbrellas!
Though not the fault of the unit or rental company, be aware that there may be disruptions due to multiple sirens/emergencies in the neighborhood. If you’re a light sleeper, I would recommend earplugs.
Rating is four stars because again it was a nice stay. However, the cleanliness and condition, specifically the bathroom and kitchen appliances (fingerprints) could be improved. There is paint peeling in the bathroom and the bathroom fan has a large collection of dust in the vent. Bathtub appears to be slightly older with some wear and tear.
Although we probably would not rent this particular unit again, we would gladly rent with Captain Cook again!
"
Oct 09, 2023 - Sausha H., Spanish Fork, UT
"Family Trip
The property was perfect for our family trip. The unit was clean and had everything needed. Communication with property management was great super easy to access everything the app provided lots of information. We loved the view and being close to everything Waikiki has to offer. The building was nice and clean and you never had to wait too long for an elevator. They maintain the property very well. The parking was perfect especially in Waikiki where the parking is definitely needed, there were always lots of spaces available. Overall we enjoyed our stay and would stay again. "
Jul 17, 2023 - Daysha H., Las Vegas, NV
"Perfect location and perfect accommodations
Exactly like the pictures and communication was prompt. Would definitely recommend this place and will book again if we go back to Honolulu. Beautiful view from the lani seeing Diamond Head and the ocean at the same time. Location was excellent as you can walk to so many things restaurants breweries shopping beach. "
May 25, 2023 - Sharon M., Kitchener, ON
"Enjoy our stay
Clean and well maintained condo. Nice view of Diamond Head and very close to Waikiki Beach. Found upscale market just blocks away."
Apr 25, 2023 - Anthony B., San Clemente, CA
"A relaxing homely experience.
Positives
Clean throughout
Very stylish decor
Great supply of kitchen facilities & utensils to enable home cooked meals with ease. They were impeccably clean which makes a huge difference.
Good sized bathroom.
Access to shops / main beaches within 2 minutes. Also very close to supermarkets.
Amazing view of Diamond head and partial panoramic of the ocean.
Good facilities on the communal deck: pool / jacuzzis, spas, BBQ's etc. It was nice to see families enjoying themselves.
Good location to set off for exploring especially if you rent a car - parking available.
Excellent provision of beach equipment - this was a bonus!
The site actually allows you to recycle waste unlike many of the large hotel chains that do not provide this - this is important to us especially as self caterers.
Staff were easy to contact before and upon arrival.
Able to chill out on the sofa in the evening after a full day of exploring.
Negatives
As the apartment is located on one of the higher floors noise from downtown is personified via reflection off the nearby buildings - especially noticeable at night. Light sleepers be warned!
The AC unit is a bit noisy at night and leaks onto the balcony floor.
Would have been nice for some disinfectant spray to have been provided to enable cleaning of kitchen worktops- most other aspects were very well thought out.
The bed whilst comfortable could benefit from being bigger - I think it is a Queen size.
It would be nice for a clothes airer to be provided to enable drying without having to use the tumble dryer.
The provision of a safe would also be great for peace of mind and added security.
The TV remotes did not work very well so had to use the main buttons on the unit and the media unit had a tendency of switching off mid programme.
"
Jan 04, 2023 - Sujita D., Hertfordshire
"Fantastic view!
Overall the condo met our expectations with the exception of the TV and the responsiveness of the property manager. The TV was difficult to operate and we discovered the remote had corroded battereries which needed to be replaced. The TV would only play on one channel-TVland and I texted the property manager the first night and he did not respond. The TV is very important to us because we use it at night to relax.
The condo itself was comfortable enough and had what we needed for a few days stay. It could stand to be refreshed and repainted as the walls had smudges and dings. The cleanliness was passable.
The electrical outlets in the bedroom need repair as only one plug seems to be working in each.
The best thing about the condo was the location as it was 2 blocks from the beach and restaurants and shopping were very walkable. The parking was excellent and wd didn’t have problems getting a space. The check in process was a big inconvenient the way it was done. It would have been best if the property manager met us in the parking garage.
All in all, the property worked for us except for the TV which needs to be addressed. "
Dec 21, 2022 - , Longview, IL
"As good as it gets!
The unit was in great condition with all the amenities we needed and the location was fantastic! We’ve decided to book the exact same unit again next year! Highly recommended!"
Dec 10, 2022 - Dereck W., Fort Myers, FL
"10 year Anniversary trip
Can’t say enough about this condo, we stayed here for our 10 year anniversary and we absolutely loved it!! Very clean and comfortable and check in and check out was a breeze! Our property manager was very responsive and accessible. Gorgeous view out the window and this condo was perfect location for walking to the beach and to shops/restaurants! We rented a car for the week and we loved that parking and Wi-Fi was included in the price! Highly recommend getting a rental car to explore the island! Everything was amazing and would definitely stay here again!"
Nov 15, 2022 - Lacey D., Evans, GA
"Aloha UH
Stayed here while dropping off our daughter at UH for her freshman year. Very happy with the unit. It was a god value for the nightly rate. Good central location and management was helpful. Parking is included, but if you rent an SUV the spots are limited and you may have to street park."
Sep 24, 2022 - Robert K., Salem, OR
"Great place to stay!
The condo was in a good place and was very clean! The arrival and entry was easy, no keys to keep up with. Nice garage to park in. I would recommend this condo to any traveler! The mattress on the sleeper sofa could stand to be changed, my granddaughters kept going to the middle so I think it is wore out. Only complaint I have with the condo. I would still stay there again!"
Aug 04, 2022 - Sandra G., Orange, TX
"Great location and Unit
Beautiful view of Diamond Head and location is handy to the beach and restaurants. The bus stop is close enough to walk to. "
May 14, 2022 - , Soquel, CA
"Not bad, not great
My husband and I stayed here for seven nights. Upon arrival we did get to check in about 3 hours early so that was super nice. When we walked in the room for the most part it was decent however it definitely needs some TLC the walls were pretty dirty and looked like they haven’t been wiped down in months. There also was a few cosmetic details that could also be fixed. I’m huge on the little things so it was kind of a big deal for me. The location was pretty good. You can get pretty much anywhere downtown within a 15 minute walk. The parking spot was super convenient definitely a plus."
Apr 13, 2022 - Chelsye S., Modesto, CA
"Great location
Great location. Close to beach, parking available on site. Close to eateries, shopping. Pool and hot tub is a plus."
Feb 28, 2022 - Wen C., Mountain View, CA
"Amazing space and very clean with a breathtaking view
We booked this unit for our wedding stay. It ended up being cheaper than the Hilton hotel and being better since our friends stayed in the Hilton room we had in mind. The space was very large and very clean. There is a lot of light that goes into the unit which made it amazing for getting ready photos for my wife. Would definitely go back again! "
Dec 12, 2021 - Anthony M., BURNABY, BC
"Awesome!
Great experience from beginning to end. Byron was very helpful. Beautiful views of Diamond Head and the ocean. We loved the fact that the room is right in front of the elevator. Room was clean and neat when we arrived. Had all the necessary items we needed to feel comfortable and definitely made use of the beach chairs and umbrella. Never had an issue with parking even though there’s only 1 entrance. We definitely would book again next time around. "
Nov 17, 2021 - , Los Angeles, CA
"Location Location
The condo is in a great location close to beaches, parks, and restaurants. The condo was quiet clean and exactly as shown on the photos. "
Oct 09, 2021 - , Aptos, Ca
"Fairley good value
Location was fairly great for this rental and inside the unit was nice. Inside the building needed a great deal of updating but they may have been at the start of this. The manager was easy to get a hold of. "
Aug 25, 2021 - Jennifer D., Benbrook, TX
"Clean & Modern
This was our 3rd visit to Waikiki, and we prefer staying at the Banyan. We selected this unit because of how it is decorated and furnished; more upscale and modern. Also, in these "covid times" white seems cleaner. Byron was fantastic with check-in. We arrived early and he found us a place to securely leave our luggage for a while. And then immediately corrected an issue with the unit. Thank you Byron!
The condo was quiet, very clean, and everything worked just fine. No issues, and very pleased with the view. We like the Banyan's location, just a block or two (I think one) to the beach. Never a long wait for an elevator. The lobby area is pleasant. The unit looks just like the photos.
This is our 2nd rental through Captain Cook. We had used VRBO before but for the same cost (or less?) Capt. Cook provides amazing customer service. "
Jun 02, 2021 - John B., Sacramento, CA
"Must choose this Waikiki vacation rental again!
Traveled to Hawaii after a year’s isolation. It was great to be back. Even greater was the opportunity to stay in this beautiful one bedroom space with views of Diamond Head and partial ocean views. I’m not really a tourist since the majority of my extended family live in the islands, but I do like to stay somewhere comfortable. This space is really well managed compared to others. The Banyan is set up beautifully for people looking for short term rentals and parking included in the rental fee. The inside of the unit is beautifully remodeled with full kitchen and island with counter seating. I had an opportunity to cook while I was there and appreciated all the appliances and cookware made available for personal use. I will definitely look for this space the next time I return to Hawaii!!"
May 18, 2021 - Yosh S., Brentwood, CA
"Everything I needed
So I definitely would recommend the property. Evrything was perfect. The place looks like the photos. The location- turns out to be on the same strip as all the other high end places I was looking at when doing research. Within walking distance of what I would call the 5th ave strip (we drove) but it's maybe 15 to 20 walking. There's a bus stop across the street. The beach is down the block. There's a deli in the building and one across the street. Pool, and hot tub available. We really liked the lay out. Spacious and clean. Free Parking was made available to us. Receptionist was very helpful. I was missing some information at check in but it was smoothed out right away. The folks were responsive. I felt safe and comfortable. No noise complaints for building or anything of that sort. There was definitely life in the building but nothing overwhelming to disturb our stay. "
Mar 12, 2021 - L S., Elmont, NY
"Perfect in Every Way!
This condo was perfect for a work-cation. I spent my first week working. The strong wifi supported me hosting demos for 60 people. The kitchen and the coffee shop in the lobby made the 4am calls doable. The pool, hot tub, and quick walk to the beach made the noon stop so satisfying. The second week was all play. The location and the parking spot gave me limitless options for enjoying Hawaii. It is a walk to the zoo, Diamond Head, or the beach. A quick drive to Hanauma Bay, Waimea, Haleiwa, or Sandy Beach made every day an adventure. And as a bonus you pass by Leonards on your way - malasadas for days. This place was perfect in every way. "
Feb 23, 2021 - Antoinette M., Arlington, VA
"Wonderful stay at Waikiki Banyan Condo Managed by Byron
My daughter and I had such a lovely time at our condo. Our experience was wonderful because our property manager made everything so perfect for us. We highly recommend this condo and Captain cook’s service to anyone looking for Hawaii vacation. Thank you so much Byron for making our stay so special and stress-free. "
Jan 31, 2021 - , Orange, OH
"Waikiki Banyan #2603T1 - Cant wait to rebook!
We were referred To Captain Cook by friends and family and glad we did. From initial inquiring to checkout has been a pleasure dealing with Captain cook and their property managers.
The property itself was everything we were expecting and more. It is located only block and half from the beach and many great places to dine. Byron the property manager greeted us on arrival and walked us through everything we needed to know and continued to follow up to ensure everything was ok.
Just need to confirm dates for next year and we will be booking again."
Mar 10, 2020 - Travis W., MARTENSVILLE, SK
"holiday
we rented this unit before, and is always happy with our stay byron is very helpful a gives his full help if we have problems, looking forward to our next stay here thankyou and maybe discounts for repeat cust mr young "
Mar 03, 2020 - Kelvin Y., Richmond, British Columbia
"Furnture
The bed was awful!!!! Had lumps and very and noisy the frame of the bed made such loud noise with ANY kind of movement.Uncomfortable the pillows they are very cheap!! (walmart pillows)
1 top sheet and 1 bedspread one the bed No extra blankets for the bed a small throw blanket for couch.
The couch cushion falling apart. After all this last day NO HOT WATER to shower!! Call and asked if we could stay 2 hrs longer because they building was fixing the problem so that we could shower for leave for home. (9hr flight with no shower???)
The next check in wasn't for another 2 hrs after we left. They still said NO. "
Feb 17, 2020 - Mark J., NORTH BRANCH, MN
"Lovely place with amazing view
A cute little place within easy walking distance of downtown Waikik, Short walk to the beach and many wonderful restaurants. Very nice having a parking spot available but watch how large of a vehicle you’re renting as the parking garage is a bit tight. Property management was super helpful in allowing me to check in earlier than the standard check in time as on one was renting the place the night before. Biggest annoyance during the trip was the elevators, as from time to time they didn’t want to recognize that someone got on and was needing to go down. Seemed to happen a handful a times while I was there. Also seemed to happen only when going down so not sure if it was just floor/direction specific. But made a nice way to meet other guests while saying there."
Feb 03, 2020 - , Platteville, CO
"Great place, great location!
Everything was just as pictured, the place was spotless. I would stay here again! The management company was also friendly and responsive."
Dec 30, 2019 - Annie A.
"Sehr schönes Appartement an idealer Lage
Das Appartement ist sehr schön und zweckmässig eingerichtet. Es liegt an idealer Lage mit nur 5 Gehminuten zum Waikiki-Strand. Die Aussicht vom Balkon aus der 26. Etage ist imposant mit direkter Sicht auf den Diamond Head. Preis-Leistung stimmt zu 100 Prozent."
Oct 15, 2019 - Volker A., Jona
"Wailkiki Banyan 40th Anniversary Celebration
This is our 6th time in Waikiki and 5th time staying in the Waikiki Banyan. This is the first time using Captain Cook and by far was our best experience. The rental was as pictured and clean (which is of upmost importance). Byron, the property manager, was available as soon as we arrived to Waikiki. He also responded right away to a minor issue. We enjoyed our stay in Waikiki and felt confident using Captain Cook (knowing through research that they are rated A+ with Better Business Bureau. Thank You "
Sep 04, 2019 - Karen and Mike B., Jackson, NJ
"Great discovery
Well located and clean unit. Excellent view of Diamond Head and partial view of the ocean."
Jul 16, 2019 -
"Best apartment with bonus parking spot
Thank you Captain Cook and Byron for a lovely stay. Super clean well equipped apartment one block back from beach with nice views of Diamond head."
Apr 18, 2019 - , Caringbah, NSW
"holiday
we have rented this condo before and overall we are always happy . but this time we dont like to complaint but the floors were very dirty ,in the living room and kitchen our socks and feets were to be gentle not clean after walking in room. the bed pillows inside pillow had many dark stains, the tv picture froze of and on called byron on it ,basiclly had off and on tv for four days then it clear up otherwise it was a nice stay."
Apr 04, 2019 - Kelvin Y., Richmond, British Columbia
"Banyan #2603T1
Gorgeous unit, clean and bright. The view is fantastic. The condo is stocked with everything you need and the Banyan is in a perfect location. Close to beach, bus and trolley stops. "
Feb 20, 2019 - Kellie B., Regina, SK
"Great place.
We loved it. Modern, newly remodeled, comfortable."
Feb 19, 2019 - , Aurura, CO
"Honolulu vacation
Clean, nice view, great common outdoor space with pool. The parking spot was a big plus as we had a car "
Feb 04, 2019 - , Spokane, WA
"Located in the middle of Waikiki-Restaurants, shopping, and BEACH
My husband and I celebrated our anniversary with a trip to Oahu in October. We researched and found Captain Cook's Waikiki Property located at the Waikiki Banyan. We were on the 26th floor. It was quiet and clean. The bathroom is large with a single sink and shower/ Plenty of towels available. We were very comfortable with the air conditioner. We watched the beautiful sun rise most mornings. The Banyan is located right in the heart of everything. You can walk to the beach, restaurants and stores. There are laundry and trash facilities available down the hall. The lobby has a mini store and a coffee/tea breakfast place(not sit down). The lobby is open with a lovely Koi pond and there is nice pool available on the 6th floor. Taxi's are available outside and parking was available with this unit.
The only thing I was unhappy with was bathroom fan. One stinky and it's going to take a while to vent that out. Fortunately, we didn't have much problems with that. It's a very lovely unit and I would definitely stay in it again. It's close to the other major hotels and the location is fantastic. "
Nov 02, 2018 - Linda B., Abingdon, MD
"Waikiki Banyan Review
We had an amazing time! The property is in the perfect location and everything was as described. We will definitely stay here again our next time in Waikiki!"
Nov 02, 2018 - Amber D., Runnemede, NJ
"Amazing condo
Close to the elevator. Cold ac. Amazing views. Modern and very clean. "
Oct 17, 2018 - Kristina M., Fairfield, CA
"We LOVED it!
We had an amazing time in this unit. Everything was super clean and the place nicely renovated. The view to Diamond Head and to the ocean was great, despite some high rises in the front. Byron was amazing explaining all details on , so THANK you for this easy and effortless experience. We will book this unit again and overall can highly recommend Captain Cook. They are well organized and provide top customer service! Mahalo nui loa!"
Aug 22, 2018 - Martin S., Munich, Bavaria
"Beautiful clean apartment
Beautiful, clean apartment. Stunning views. Fully equipped with everything we needed. Few maintenance issues at the beginning but these got sorted out. "
Aug 07, 2018 - , Hamilton, Waikato
"Great Place to Stay!
We stayed here at the end of May 2018 with 2 adults and 2 kids. It was small but have enough space for us. They rental was at the the end of the strip but close to the beach and some restaurant. The property managers was great and able to answer and assistance us when needed. Overall, I would recommend this place and would come back to stay here if we come back to Oahu."
Jul 05, 2018 - , Sacramento, CA
"Great place in Waikiki
Great location in Waikiki- could walk to almost anything and so close to Diamond Head. Check in was so easy and we received many calls throughout the week to make sure we were satisfied and did not need anything. The place was very clean and had everything we needed. "
Jul 05, 2018 - Corrine G., Richmond, Virginia
"Great Waikiki Banyan Condo
I have stayed at Waikiki Banyan every time I go to Oahu and this condo was by far the best one. The service from Captain Cook Real Estate was impeccable. I have never had any one else care like they dud or be available to make sure everything was ok. The condo was very clean and very well taken care of. Most other units I have stayed in are not as they are pictured and nobody cared once they got your money. I will definitely stay here again. Many thanks to Byron for all your special care. I love this complex because it is so close to the beach and I. The middle of everything."
Jun 29, 2018 - Cynthia P., Holmes Beach, Florida
"Happy holidaymakers
I thought it was a very easy process and am super happy with the accomodation we received. The room was very spacious and tastefully decorated. Couldn’t have asked for better. And would definitely stay in this room again and have recommended it to a few People already that are headed to Hawaii later in the year. "
Jun 11, 2018 - Karen S., Shell Cove, New South Wales
"Wounderful place to stay
Over all we are enjoyed staying waikiki banyan.
We were able to spend pleasantly with a bright and clean room.
And we loved the wonderful landscape and convenient location.
We also appreciate the attentive response of Property Manager.
We are looking forward to coming to this condo next time."
Apr 09, 2018 - Toru K., Inzai-City,, Chiba
"Waliki banyan
Overall a nice clean modern unit with a good view
Paul at check in was excellent and available
A few minor maintenance items need attention. "
Mar 06, 2018 - , Victoria, BC
"Wonderful stay
We loved our time at this unit. This is our third time staying in the Waikiki Banyan building and this is by far the nicest, most updated unit. Check-in process was a breeze and the folks at Capt. Cook was super helpful. "
Feb 01, 2018 - Victoria W., Issaquah, Washington
"JANG
Literly It was awesome."
Jan 24, 2018 - Minsung J.
"great escape!
This rental was everything I imagined it would be!! The view was breathtaking every morning. The room came with everything that was needed from things that we would need at the beach to a full kitchen. Management is amazing! we had trouble with the bathtub, made a phone call before we left the room for the day & came back to the problem being fixed. I cannot wait to plan another trip to Hawaii! My tip for future tenants is to make use of your CAPTAIN COOK app. there are so many amenities that the app provides! I love that all the attractions were walking distance. Whoever stays in this room will not be disappointed."
Dec 28, 2017 - Abigail A., Glendale, CA
"Waikiki Banyan
The rental was excellent. The check-in process was easy and smooth. The parking helped greatly during our stay and was definitely a benefit. The location was close to the waikiki strip along with other hotels. I would definitely recommend this rental."
Nov 15, 2017 - Mark S., ANN ARBOR, MI
"Clean new room with nice location
リノベーション仕立ての新しいお部屋です。家具も備品も、ピカピカでした。、窓からは、真っ青な海と雄大なダイヤモンドヘッドが見えます。チェックインもチェックアウトも、誰もいないので、英語が理解でき、リピーターなら、問題なく過ごせます！3週間、レンタカーであちこちを走り回り、スーパーで食材を買い、ハワイ暮らしを満喫しました！
"
Aug 26, 2017 - , Shibuya, Tokyo
"beautiful apartment in paradise
All the pictures and descriptions are accurate. My boyfriend and I were the first guest ever in this freshly renovated one bedroom apartment and we loved it. Everything new, clean, fresh and unused-can't ask for more. AC was working, kitchen and bathroom were in perfectly new and working condition. You have a full kitchen including oven&stove top and microwave, fridge, a good coffeemaker, toaster and even a rice cooker. Plenty utensils if you want to cook few times in that kitchen-or thought the whole trip. Also, some cleaning materials are supplied, so you can swipe the sand off the floors every now and then. Hairdryer and iron is provided and enough towels for 2 ppl. you have a side view of the ocean and a satisfying view of diamond head. For us it was a great location, as it was literally a one minute walk to the beach and it was not our first trip. We did not use the pool nor BBQ side, so no comments on that part. Management was fast and helpful and easy going. Also the free/included parking is great, saves a lot of headaches and $. All in all, we both loved it, would recommend it, felt like a 5* resort apartment but for less $. "
Aug 08, 2017 - , Glendale, CA
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