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"Fantastic view
Wonderful, the view was fantastic. Short walk to the beach. Never even turned the TV on. Definitely stay again!"
Sep 30, 2023 - Harold E., Lexington, KY
"Amazing View, Shockingly Shabby
The view is amazing. That's the only positive. The place desperately requires updates and repairs. The place also is dirty. Everywhere one looks, there is something shabby and worn out. This is an investment property exclusively - no owner could want to live here. The owner should be ashamed at the condition of this place.
The kitchen was dirty. The side of the fridge was filthy from food splashes. The cleaning fee is absurd, given how badly the place is maintained.
Both bathrooms are from a Motel 6. The primary bathroom is the size of a closet, a tiny place for a toilet and a tub. Neither bathroom has a modern, walk-in shower. Neither bathroom has been updated for many years. The mirror/make-up area outside of the primary bathroom has shabby, brown carpet. Light fixtures that don't work and light switches that don't operate anything.
Primary bedroom flooring also same brown shabby carpet. Green sticky candies embedded in the carpeting. Threads on all pillows and shams are unraveling. Every strip of wallpaper in the main area is peeling. The pullout couch is filthy and even more disgusting underneath.
Outside patio is nice but sliding door doesn't close properly and bugs easily enter. The owner/previous renter stuffed paper towels into the gaps. The screen door didn’t help because it is inoperable.
Bottom line - stay far, far away. Sad because wouldn’t take much $ to upgrade bathrooms, given that both are so small. We will never stay anywhere near Captains Walk again, which is sad for the other units, which may be perfectly fine. This one unit gives the entire place a very bad vibe."
Aug 14, 2023 - JB H., Round Hill, VA
"Some Good, Some Bad
Location was great. However, condo was in bad need of a remodel. Bathrooms could use some upgrades and master bath was pretty tiny. The side of the Kitchen refrigerator was covered halfway up with either dirt or rust or both. Also, there were some electrical outlets that didn't work, and also some light switches that did nothing. Finally, there was no TV in second bedroom and the sliding balcony doors in the den and master bedroom did not lock. The turn lock on the den door was even missing and the door would not close all the way. There was one day where we did not have hot water. On the plus side, the condo was very roomy, had nice views of the ocean, and had a big dining table and I would stay there again with some improvements."
Jul 18, 2023 - Monty L., Piedmont, SC
"Summer 2023
This condo was awesome. The location is perfect, being ocean front with a pool. "
Jun 19, 2023 - Doug P., Louisville, KY
"481CW
The unit was not cleaned very well. The pictures of the unit do not properly reflect the true condition of the furnishings. Definitely needs some updating. "
Nov 02, 2022 - James G., Alpharetta, GA
"PLUSES and MINUSES
View great.Weather perfect. Housekeeping good. Ceramic tile floors a disgrace especially in kitchen. They need to be power cleaned as housekeepers mop will not clean-I tried. Carpets very dirty need to be replaced or deep cleaned.Dining area chairs had paint peeling off handles. Porch chairs and tables rusty. Wallpaper, in several areas, had separated from wall. This unit is in great need of upgrading. Housekeeping could not fix these problems. Have stayed MANY times in CW and these furnishings were very disappointing."
Oct 06, 2022 - , Marietta, GA
"Captain's Walk---Not So Great
We love Hilton Head Island, but this unit in Captain's Walk was in very, very bad shape. We've stayed at other units in this building that were MUCH BETTER. Rusty and leaking appliances, cracked tiles in the bathrooms, mold and mildew in the bathrooms, stained and peeling wall paper and old and worn furniture. This unit needs to be taken down to the studs and re-modeled."
Aug 15, 2022 - Michael D., Swedesboro, NJ
"Good and bad
When you’re staying at Hilton Head on the beach, how could you not have a satisfying vacation? The beach at Captains Walk is very nice, and the facility itself is a nice place to be, being in Palmetto Dunes. Our unit was on the 5th floor, so our view was fantastic. HOWEVER, 481 left a lot to be desired. We know you can’t renovate every year, but it has been MANY years since anything substantial has been done to this unit. A current and thorough cleaning would have helped. The kitchen floor was filthy, and stains were on the side of the fridge near the garbage can. The ventilation grates were caked with dust, obviously not vacuumed in who knows how long. The patio set had only 4 chairs, so for a family of six, this was a problem. The living room furniture had not been cleaned recently, with visible stains. The patio door was VERY difficult to properly open and lock. The bathrooms and kitchen were fine. The elevator was very slow, we used the stairways a lot. Probably would not rent this unit again if we found something comparable in terms of location and size."
Jul 11, 2022 - Elaine M., Bentleyville, Ohio
"June 2022 Vacation
We knew the property was very dated but chose to stay because of the ocean front view which is incredible. The Sea Turtles management team is consistently wonderful. We requested a cleaning of the porch which was done well and quickly. Receiving the arrival packet in advance is very efficient for arrival. The furniture, though dated, had comfortable beds. "
Jul 08, 2022 - , Sewickley, PA
"HHI Vaca
Location was fabulous right next to the beach with beachfront view! Decor was a little outdated but overall the room was great. Great water pressure, never ran out of hot water. Quick communication with staff to resolve keypad issue."
Jun 23, 2022 - Sarah S., Stoutsville, OH
"Beautiful view
The condo is very clean. The kitchen is well stocked with cooking utensils. The view is beautiful. We enjoyed our vacation. "
May 09, 2022 - , marietta, GA
"Captain’s Walk, Palmetto Dunes, Hilton Head SC
The villa waa in a great location and we loved being on 5th floor so we could sit on balcony and see the ocean. The villa is in need of of cleaning and new carpet in bedrooms. The wallpaper in second bathroom was old and dirty. A lamp in 2nd bedroom was broken. I took pictures of the carpets, wall and light to show the need for repair and replacements. Drapes in master need to be fixed to fit door. Look awful. Kitchen was well supplied. "
Apr 15, 2022 - Krist and Deborah S., Davidsonville, MD
"Great location but very worn out
We enjoyed being in Hilton Head but the condo needs a major face lift. the furniture was very worn out, the bath tub in the master bath could not be used for a tub because there was no plug plus the button to change the water from shower to tub did not work. The side of the refrigerator was all rusted. They also left half used bottles of soap from previous guests at the sink and there were 3 spider webs on the counter in the bathroom when we got there."
Dec 07, 2021 - , Atlanta, GA
"Nice view, unit needs work
Very disappointed with the inside of the unit. The carpet was filthy and fabric on some furniture was ripped. Overall the unit was dated and shabby. The view was beautiful."
Nov 17, 2021 - , Woodstock, IL
"THIS UNIT IS FILTHY!!
I want to let you know, this unit is FILTHY!!! Especially with COVID, I intended to clean before we used anything. I did call when we got into the unit, Sat. Oct 2nd. The air vents are disgusting. I asked that the filter be changed & ducts cleaned out. You did send a service man, he had to come back with the correct filter. He was supposed to come back with a shop vac to clean the vents - never did. I scrubbed both tubs, I don't think they had been cleaned in months!! The all the carpets, including the area rugs, in this unit need to be replaced - it is disgustingly filthy!!! I dropped something in the kitchen one day & wiped it up, the paper towel was black!! I don't think the tile has been scrubbed in months - maybe years!! You can run a sweeper to pick up dust & crumbs but you have to CLEAN the floors!!
I always bring flat sheets with us to put on the furniture, I try to keep the places we rent as clean as possible as I would my own home. I hope other renters do the same as the furniture needs a deep cleaning also.
There is a difference to upgrading a unit or cleaning a unit. We could live without it upgrading but not this filth. I can tell you, if this would be the last unit in Captains Walk, we would go elsewhere & we have been staying at Captains Walk for years. I hope this is not an example of all the units you rent!! Your cleaning staff needs an education in cleaning! "
Oct 19, 2021 - , Steubenville, OH
"481 revuew
The view that we had was a 10 on a scale of 10 unfortunately the condo is in need of a lot of work it is very dated the side of the refrigerator was stained filthy paint was coming off of several doors the return vent had no filter and was sitting in the floor when we arrived the carpet was in need of shampooing several stains the decor could definitely be brought into the 21st-century very very dated there was some mold or something above stove could use a new TV 19 doesn’t cut it. We have stayed in Hilton head between 12 to 20 times and this by far was our most disappointing unit even my son made a comment that this was the worst we have had we would not stay here again thank you"
Oct 04, 2021 - David P., KNOXVILLE, TN
"Captains walk 481
The view was beautiful. There are many updates needing done . Such as carpets in bedroom badly stained old furniture and faded throw pillows on bed . The captains walk complex outdoors is a great location , the grounds are beautiful and beach is great . "
Sep 27, 2021 - Charla H., Mount pleasant, OH
"Awesome
Great"
Aug 23, 2021 - Loretta S., Canton, OH
"Perfect spot even if a little rough around the edges...
GREAT VIEW. GREAT LOCATION. GREAT BALCONY. Loved the high chairs that let you see over railing while sitting down. Beachfront and pool were never crowded.
Overall, the unit was in much better condition than described by previous reviewers. New furniture in master bedroom and new carpet in bedrooms gave it a new feel. Yes, Bathrooms are dated and could use complete redo, but were very clean. Unit was kept very clean--floors clean, unit smells clean, but the sofas and chairs in the living room are worn out and weathered and should be replaced. Appliances were clean and in good working order, Kitchen was well stocked with utensils, dishes, etc.
This was out 1st stay and this unit and our 2nd at Captain's Walk. It is a dated complex throughout, and I'm sure some units are more updated than this. But you just can't beat the location. Not busy at all, Shelter Cove is 5 min by car, 10 min by bike. We will continue to stay at Captain's Walk for Future visits. Thanks Sea Turtle Getaways for making our visit great once again."
Jun 14, 2021 - John S., Louisville, KY
"So-so
Property had not been cleaned when we arrived. Wasn’t cleaned until 2 1/2 hours later. Unit was dated. "
Apr 20, 2021 - , Asheville, NC
"rickv
The place was very nice."
Feb 17, 2021 - Rick D., Fairfax, VA
"Wouldn’t stay in this rental
If you just came in and looked out front window, it was fine beautiful view. The rental was very old, furniture dirty, the place really needs updating and a deep cleaning. The location of condo was great, Would like to have agency check out properties better."
Oct 16, 2020 - Donna E., Naples, FL
"Beautiful View -Restore & Relax
This rental was perfect for two people who needed to get away. Our priority was a ocean view. And we got it! Gorgeous. The rental staff were as sweet Nd helpful as they could be. The walk to the beach wasn’t too bad for ocean front.
The condo needs a few updates. The couch cushions sink very low and is difficult to get out of. A new couch would be priority #1. The sliding glass doors were difficult especially into the living room. The screen doors were barely able to slide. This may just be a maintenance issue. "
Oct 05, 2020 - , Cullowhee, NC
"Amazing View
This condo was much bigger than I expected, and the view was amazing!! It was so close to the beach, pool, shopping, and dining. Fabulous week!!"
Jun 16, 2020 - Carrie W., Dallas, GA
"Nice Condo with Awesome View
Condo was in the best location with great oceanfront views and short walk to the beach. The condo was spacious with a private balcony. My family was able to relax and can't wait to return. We will definitely rent this condo again."
Mar 27, 2020 - Alice S., Jonesboro, GA
"What A View
Great ocean front villa with an unbelievable view!! Would definitely recommend.
"
Oct 21, 2019 - , Brentwood, TN
"Captians Walk - a wonderful place to stay.
Captains Walk is a perfect place to stay while vacationing on the oceanfront of Hilton Head Island. We have been coming down to HHI for about 8 years and have found working with Sea Turtle Getaways and staying at Palmetto Dunes exceptional. This is a great place to use as a "homebase" while exploring the beautiful low-country.
"
Sep 30, 2019 - , Galion, Ohio
"Not worth the money
I typically don’t write review. However, we were very disappointed in this particular unit. It had such a dirty and old feel to it. It is in desperate need of a major facelift. Everything had stains on it, painting chipping from everywhere...and there were literally food crumbs all in the utensil drawer in the kitchen. We were only given 6 bath towels (we are a family of 5), not to mention the bath towels were cheap, tiny, and hardly covered our bodies. We used the pull out sofa and an air mattress that was there- and there weren’t enough blankets . Luckily, my children happened to bring blankets from home for our 12 hour car ride, and we had to use those blankets. This is our 9th summer in Hilton head, and we always stay in a beach front building in palmetto dunes. 481 has hands down been our worst stay. "
Aug 05, 2019 - , Glenshaw, PA
"Annual family vacation on the ocean
We enjoyed our stay and the unit was fine. However, th rental unit not entirely clean when we arrived. Porch area not clean at all and tile floors inside had sand on them. TVs were as small as our laptops. Need at least one descent size TV. Everything else was fine. I particularly loved the porch chairs which were high enough to look over the railing at the ocean.
The location is great... not to busy like Coligny and not to isolated like Port Royal. Palmetto Dunes is practically in the center of the island coast which makes it easy to get to everything: restaurants, bars, groceries, and entertainment.
The Palmetto Dunes Tennis resort was a disappointment. Being an avid tennis player, this use to be the place to go. Now it is all about Pickle ball. So I went to Van de Meer at the Shipyard instead which about three miles away. They are still focused on tennis and had great clinics for advanced players.
And of course our stay always includes a visit to Harbor Town and South Beach. The park and ride with the trolley is the best way to visit these areas since parking is a premium. We visited the Shelter Cove restaurants which were also nice.
We will certainly be back for our annual visit next year."
Jun 22, 2019 - , Cary, North Carolina
"Wells review
The condo was dirty, and didn't look like it had been used recently. The kitchen counters were dusty and the bathrooms had hair on the floor. There was dirty towels left in the tub. Needs some updates. Was very disappointed with the unit. My friend called the office upon arrival about the towels and was told to throw them in a corner. Really?"
May 14, 2019 - Pat W., New Philadelphia, OH
"Yearly Hilton Head Trip
Sea Turtle Getaways had our gate pass and correct key lock pre-mailed.
Other HH companies have had problems with this"
May 12, 2019 - , New Hartford, NY
"Great Thanksgiving Getaway
View is amazing - patio time alone was worth the visit. Walk out to beautiful beach, nice pool. Easy access location, everything was a 2 minute drive away, and several amenities were walkable. Plenty of parking. Unit was clean, but felt quite dated. TV is laughably small - its basically an old computer monitor."
Nov 28, 2018 - , Dunwoody, GA
"Captains Walk 481
We had a wonderful stay. The location is the best and the pool and grounds are great.
481 could use some updating,it was however, very comfortable."
Oct 10, 2018 - , CARY, IL
"481 captains walk
Good experience. Love Palmetto Dunes. this is the third time we have stayed at the Dunes (various locations). We loved being ocean front. Though the condo had much to be desired. The condo is in need of updating. sofas dirty and stained. mattresses old and uncomfortable.Could use larger TV's. "
Aug 25, 2018 - , union, KY
"Unhappy with our stay at 481
We have stayed at Captain's walk at least 10 times and been very happy until this trip. The drapes were ripped, toilet kept running, kitchen cupboards were damp and warped, there was only one pot to cook pasta in and it was so old and dirty that I could not use it. There was only one wine glass in the entire condo and the furniture was dirty. The balcony chairs were so filthy we never sat down on the balcony the entire week. The microwave was broken and they didn't replace it until Tuesday evening. We were not able to cook the meals that we had planned the first part of the week because we needed the microwave. In general the grounds didn't look as nice as they have in the past. The location is the best part of Captains Walk. "
Aug 14, 2018 - , Beaver, PA
"First Time Guest
Even though my wife and I watch very little TV, The TV in the living room only worked 1 evening. The Drains in the tubs, were dirty, and kinda molde. Everything else was Super."
May 23, 2018 - , Gainesville, GA
"Captains Walk 481
Location, location, location. Condo had beautiful view of ocean from front liv rm, mstr bedrm & balcony. TV in liv rm too small, one in mstr bedrm even smaller, both old. Liv rm sleeper sofa uncomfortable to sit in & chair, sofa’s & pillows had lots of stains on them. Chair & sofa’s NEED VACUUMING between guests bc we found food on them when we arrived. Bathrooms DEFINITELY need updating, very old. Kitchen nice & well equipped. Bed in mstr bedrm comfortable."
Apr 14, 2018 - , Kettering, OH
"First visit to Hilton Head Island
When you first step through the front door your eyes are immediately drawn to the ocean view from the windows that run the width of the room. Fantastic. The same view from the bedroom only larger. The patio was perfect for watching the sunrise and the surf. The kitchen was very well equipped and the furniture was very comfortable. The downside was the carpet needs to be removed and the upholstery cleaned. Still it was a great place to stay. "
Apr 02, 2018 - , Selma, IN
"Great Location but needs some minor updating
The unit is good. Layout and proximity are very nice . Palmetto Dunes is a very nice resort and centrally located on HHI. Our major complaint was that the unit needs some minor attention. Update the TVs, really must get better kitchen utensils and cookware. These are not expensive things to do. I would not stay here again without these easy fixes."
Mar 19, 2018 - Ronald W., Port Byron, IL
"Hilton Head Trip
Great location on Beach. Unit was clean but no dawn for dishes, only one powder for dish washer for last day, only 2 small bars of soap. I quickly ran out to grocery and spent $15 to fix this so it was only a minor inconvenience."
Jul 26, 2017 - Angela M., Charlotte, NC
"Hilton Head is Paradise
The view was amazing.
The villa was clean and comfortable.
The furnishings were dated.
There could have been some blankets on beds--instead of just quilts.
"
May 24, 2017 - , Dix Hills, NY
"A relaxing, oceanfront condo within the Palmetto Dunes Resort
We just returned from a 7-day stay at this condo. The resort has security, and vehicles require a pass to enter the area. Plenty of free parking available, much of it shaded. We felt safe, and even walked out on the beach later in the evenings without concern.
Unit 481 is approx. 1,300 sq. feet. It is a top (5th) floor, oceanfront unit offering 2 bedrooms and 2 bathrooms, and full-sized washer and dryer. The patio is oceanfront, accessible via sliding glass doors from both the master bedroom and the living room.
This unit is clean and quiet, has new carpeting in the master bed/closet/dressing area, and has granite countertops in the kitchen. The master bedroom faces the beachfront, and has a comfortable king mattress. The living room sofa also is a pull-out bed.
Other reviewers have commented that this unit is in need of renovation, which we agree with. Captains Walk was built in 1980, and this unit's kitchen, bathrooms, and furniture seem that dated, albeit in good working order. The curtains in the master bedroom are ripped in places and the backing is dry rotted; the owners should immediately replace those. There is a small 26" flatscreen TV with cable and DVD player in the living room, and a 12" TV in the bedroom (that one we never switched on).
We have rented many vacation condos through VRBO and now FlipKey. In comparison to those rentals, we were disappointed in the limited consumables provided: a couple of rolls of toilet paper, no tissues, 2 packs of dishwasher soap, 1 laundry soap pack, 2 small (hotel/1 night sized) hand soaps, no kitchen spices, no beach towels or beach chairs - you need to provide everything yourself, which is a disappointment. So off to the grocery store on our first morning to buy every essential.
While we did enjoy a relaxing stay and would rent again in Captain's Walk, we would look to rent a different condo (based on rental cost) that's been updated. "
May 15, 2017 - , Rochester, NY
"Living The Dream
Great expierence"
Sep 20, 2016 - Paul F., Piney Flats, TN
"Magnificent View and Location
If you want a great view and location this is the place. Located right behind the dunes and convenient to everything. The furnishings are a little dated and the tvs small so if you came to spend time in your room, you might want to go elsewhere. The grills are charcoal not gas as advertised."
Aug 29, 2016 - , Marietta, GA
"Great ocean views.
Ocean view was excellent but there is no view of the pool area as there is in many units at Captain's Walk.
The unit is VERY dated! Old furniture, old carpet, a 12" TV in the master with a VCR! Seating is uncomfortable due to its age. There are many other nicer units at Captain's Walk at the same price point. "
Aug 01, 2016 - , Amherst, nh
"Perfect beach vacation!
The Captain's Walk Property is a perfect location. It was a quiet and had a private feeling. The villa itself was very spacious, well equipped and had a beautiful view from the balcony. It could use some updates and general upkeep. The curtains had tears, rust around the lights, old carpet in the bedrooms, outdated wallpaper and 1small flat screen tv in the living room and 1 small tv/VHS combo in the master bedroom. The washer and dryer was very convenient. The keyless entry was a great amenity."
Jul 25, 2016 - , Fairfield, Ohio
"Thanks for the memories
We had a terrific week at Captains Walk 481. The staff at Sea Turtles was awesome. The unit was in a prime location with great views and the walk to the beach was short. Close to many local amentities. The unit was clean and well-maintained and no problems occurred throughout our stay. We were very pleased."
Jul 25, 2016 - Amy F., Mc Donald, PA
"Nice place
Sea Turtle Getaways was a great company to work with. We were very satisfied with our rental experience. The condo was very nice but needs some updating. Very small tv in the living room and the 12 inch tv in the bedroom must be 30 years old. Drapes in the master bedroom are dry rotted. Clothes washer takes 15 minutes to fill with water for wash and again for rinse so it takes a long time to complete a load of clothes."
Apr 04, 2016 - , Charleston, WV
"Captain's Walk 481
Hilton Head is always wonderful and the weather this March was unusually nice.
Our unit in Captain's Walk had a spectacular view but is badly in need of updating. There were no wine glasses or juice glasses and no teaspoons. There were, however, thirteen spatulas! The tv screens were small and the couches were extremely uncomfortable. Needs a good refurbishing."
Mar 29, 2016 - , Canaan, NY
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