Write a Review!
"Nice unit in a great location
Overall, we were very satisfied with our stay. The unit is as-advertised. It has a great view of the skyline and the ocean, is very spacious, and is in a great location near the core shopping district and the beach. The unit is well-appointed and we appreciated the beach chairs, umbrellas, etc. Our only complaint was the noise. We were prepared for this as it was mentioned in other reviews. The club below (Cuckoo Coconuts) is very loud, but fortunately the band stops playing at 10PM sharp. There is also a lot of city noise, particularly the garbage collection below VERY early in the morning, but I'm sure this is common with many locations around the city. Overall, we would stay there again and definitely enjoyed our time. "
Apr 15, 2024 - , Kirkland, WA
" A PLACE WITH A PENTHOUSE VIEW
The place was as advertised. The views were spectactular and the accomodations were good.
THe place is a bit dated but everything is in good working order. The kitchen had basic amenities and when we discovered there were not hot pads or dish towels, the next day we had a full set waiting at our front door.
Easy walk to the beach and main drag. Easy in and out. We rented a Jeep and it fit in the basement spot without worry. It was a low ceiling, but it fit.
We would stay here again."
Apr 13, 2024 - , Bakersfield, CA
"A great place to stay!
I have stayed in this building many times. This unit was very large. Lots of room! The diamonds were the washer and dryer in unit and the free parking!! Huge savings. The room is well decorated and has basics with several amenities. The only thing I would ask for is a cooler for the beach! The beach chairs were great! I will say the only draw backs was that the pillows all need replacing and the bedroom bed (king) is very very firm. There is also a bar nearby which plays live loud music till about 10 pm every night. It didn’t bother us much as we stay up late but if u have children it may bug you. All in all a very good rental. Very good for the price! Would stay again! "
Jan 29, 2024 - Michele C., Lynnwood, Wa
"Great location. . . but
It was my first visit since September 2018, and it had been renovated and was beautiful.
It was nice that the toilet in the master bedroom had also been replaced with a washlet.
Having a washer and dryer in the room is very convenient.
Although the room was on the top floor, there seemed to be no one staying in the other rooms on the same floor, so it was very quiet.
Unfortunately, at night, you can hear the loud live music from the ground from the window, and you can only think of it as noise.
Other than that, there were no problems at all, and I would recommend this room to everyone."
Nov 24, 2023 - , Yokohama Minami Mutsukawa, Kanagawa
"UGH
Absolutely the worst. Place needed lots of repairs. AC was sporadic. Cockroaches on premise. Water turned off without notification. Left property after two days (of four days contracted) because of condition of property. Needs updating and repairs. "
Oct 09, 2023 - Eileen N., Inverness, IL
"Wonderful Stay
いくつかの問題はありましたが、お部屋担当者のおかげで、快適に過ごすことができました。担当者とは日本語、LINEでコミュニケーションを容易に取ることができました。繁華街にあるため仕方ないと思いますが、外は少し騒々しかったです。広さ、景色は素晴らしく、ヒルトンの花火も部屋から見ることができました。結果、素晴らしい滞在になりました。
There were some problem, but thanks to the property manager, I was able to spend comfortably. I was able to easily communicate with him in Japanese and LINE. I think it was a little noisy outside. But, Area, scenery were splendid and were able to see fireworks of Hilton Hotel from this room, too. We spent a wonderful stay. Thank you."
Aug 08, 2023 - , Suginami-ku, Tokyo
"Fantastic accommodation for family of 5
From being greeted at the apartment by James right through until when we left, everything was great. Excellent location in the middle of Waikiki, very well equipped kitchen (storage containers, utensils, blender etc) which enabled us to eat meals in, plenty of room for us all to relax. Great having two bathrooms for the 5 of us. The beds in the living area were comfortable enough (according to my kids). Watched the Friday night fireworks off the lanai and the view was amazing. Overall we were really pleased with what we got for the price."
Apr 27, 2023 - Karyn O., Auckland, Auckland
"Photos are deceiving
The unit is spacious for a family of 4. Nearby restaurants, stores, shopping and a short walking distance to the beach. It has the basic needs, dishes, cutlery, pots, coffee maker. Beach chairs and towels are also provided.
It is nicely staged as viewed online but these photos are very deceiving. It is very outdated. The very old sofa bed creaks and the master bedroom bed mattress is very hard. The toilet flush is not working properly but we worked around it. It is a very noisy area. We had the doors shut in the evening, but can hear the loud band/singing from the nearby bars. In the early morning, around 4-4:30, the noise from commercial vehicles would wake us up."
Mar 18, 2023 - , Coquitlam, BC
"Think of it as a two bedroom
Unit is quite large, and with two bathrooms and a very confortable Murphy bed in the living area, it acts like a two bedroom. The location is convenient, but busy and noisy being in the middle of Waikiki. There is an outdoor club right below with live music nightly. Fortunately, the music stops right at 10pm; must be a local regulation. The kitchen is not very well stocked, by the way. All in all, a decent place to stay in Waikiki, especially if you appreicate or need a large unit."
Feb 20, 2023 - David S., Palatine, IL
"Spacious and clean penthouse unit!
Very spacious and clean penthouse unit in a central location in Waikiki. We loved our stay and would recommend it for families traveling to Honolulu and interested in staying in Waikiki for their trip. Plenty of restaurants and shops within walkable distance. Parking in the basement, entering and exiting is relatively easy and it's easy to get to/from the freeway. My only complaint is the building elevator can be quite slow, especially since we're on the top floor."
Feb 01, 2023 - , Elk Grove, CA
"It's the best! .
The location is very good! Located in the center of Waikiki, close to car rentals, and close to great massage parlors at affordable prices. It's the best! ."
Dec 16, 2022 - Hitoshi Y.
"Awesome place
Home was clean. Perfect location within walking distance. Everything was provided. Would recommend and would stay here again. "
Sep 29, 2022 - Dennis S.
"Good location
I like the location. A lot of stores, shopping and restaurants within walking distance. The property manager is nice and was response to my request quick. The room was ok. They did not clean the bathroom well. I still see some mold/dirty stuff in the shower area. The AC in kitchen and family room is not cool enough, even though I adjusted it down but it still felt hot. The dryer doesn’t work well. I have to do 2-3 times to get my clothes dry. There are No AC in the Hall way and elevator. The air circulation in the building is not good. The building is too old and smell bad. "
Sep 24, 2022 - , West valley city, Utah
"Family Trip to Hawaii
We had a wonderful stay at Marine Surf. It was centrally located and was convenient for walking around to visit stores and restaurants in Waikiki. We loved the free parking included with our unit. The place had a gorgeous view of the ocean and mountains. We were able to watch the fireworks on Friday night from the lanai. Our property manager, James, was great at responding quickly to my texts. The only reason I’m not giving this unit a 5 star review is that I would’ve liked to see the place to be a bit cleaner. I noticed I few spots and areas were missed in the bathrooms and the dining area. Some of the furnitures are needing maintenance as they were showing their age, wear and tear, needing to be replaced soon. But overall our entire family of 6 were comfortable and utilized the kitchen amenities and washer and dryer nicely included in the unit. "
Jul 14, 2022 - Majella L., Chula Vista, CA
"Nice but noisy place in Waikiki
The location is perfect, a lot of restaurants and shops around, very close to Waikiki beach. The premises are nice, the condo is well equipped and has a good overview of Waikiki from a 23rd floor. The only con is the noise, Waikiki is a noisy place in the night and the insulation is not good."
Jul 07, 2022 - , Bethesda, MD
"great location
the best part of this place is that it has a great location. really close to the beach and the main shopping / restaurant streets
the fridge was leaking water, we called the property manager and nobody came to fix it
the dishwasher only worked on certain settings
there was also an incident with our parking space that nobody seemed to resolve"
May 17, 2022 -
"Convenient location with amazing view
Enjoyed our stay at this property. There are five adults in our group and we all felt comfortable within this spacious unit. The property is well managed, clean, with all the necessary supplies. The property manager is very friendly and is available 24/7. The unit is in a central location on Waikiki within walking distance to the beach, shopping, and restaurants. "
Apr 13, 2022 -
"Marine Surf PH 4 March 6-19 2022
The space was sufficient for our needs. The T.V. remote was broken, the sliding doors to the balcony were very hard to open, especially the one in the bedroom . NO sound proofing on the sliding doors and the live music that started each night was very annoying The bathrooms could use a deep cleaning especially around the shower doors The crib we paid for was not there and had to wait for it the next day "
Apr 02, 2022 - Morgan T., beatty, saskatchewan
"Great location and nice master suite
We enjoyed our stay in PH4. The layout is nice and roomy compared to others we have rented. Captain Cook is great to work with and our property manager was top notch! We were disappointed in the pull out couch sleeping options so we requested a blow up mattress and got it the same day. The location and parking space are great. If you have not been to Waikiki before you just need to be aware that many of the hotel/condo accommodations are old and need to be refurbished. This unit is good and what I would call normal for this area but in other area's it would be subpar. The value for this condo in Waikiki is solid. The pull down queen is adequate but the hide-a-bed options are not suitable for adults. Condo was clean. The master suite is wonderful and has a full bath. It was nice having a second full bath."
Jul 31, 2021 - JAMES W., Phoenix, Arizona
"Beautiful Rental with amazing views
This Penthouse had amazing views and was an amazing location. The location is central to all the spots that you must see when you visit. Thankful for the amazing customer service, they allowed us a later checkout which really saved us. Would highly recommend. "
Apr 23, 2021 -
"family spring break
Our family of 4 enjoyed our stay in this unit. It was clean, comfortable, and close to everything we needed/wanted. The host was responsive to our needs during the stay as well - we would highly recommend this rental!"
Apr 12, 2021 -
"Great stay at Marine Surf PH#4 in Waikiki
From the first contact the communication was excellent. We knew exactly what to expet and to do. The app was a great resource for us.
The stay was fantastic. What a great unit! It was spotless when we arrived. And the price was excellent especially when compared to other options
for one bedroom with much smaller size.
It was great to sit out on the large lanai and enjoy the city and ocean views from the 23rd Penhouse floor. The floor to ceiling sliding glass windows brought the outside in whenever we wanted.
It helped to have the bedroom completely separate from the living area. Other condos were often had just accordian doors between the two. Because of the separation and the desk in the bedroom my wife and I were able to work remotely in the mornings without interferring with one another. A definite bonus with the layout.
It was exactly as pictured in the Vrbo photos and the bedroom is large. Two bathrooms was an extra bonus. Washer dryer in the unit was especially handy.
The condo is about a 10 minute walk (if that) to the beach. It's a quick walk to the mall and the thousands of ABC Stores.
Also note the availability of the backpack style beach chairs and the beach towels for maximum sun, sand and surf.
Dinner at Duke's and then Roy's was fantastic. Also check out Hard Rock Cafe and the restaurant called the "Tiki Bar" across from the beach. Get reservations for each as soon as you get there. We topped off the stay with a visit to Pearl Harbor and a catamaran sail off the beach.
You could walk anywhere in Waikiki. We got a rental car one day at the Hilton Hawaiian Village rental car office to enjoy a drive to the east side of the island. It was a great excursion.
It was one of our favorite Hawaii trips and the great location and the extra room of this condo was a foundational reason it was so pleasant. We highly recommend this unit. If it is available on any future tr"
Mar 30, 2021 - Tim P., Kansas City, MO
"Great value penthouse in middle of Waikiki
Captain Cook Resorts were easy to work with prompt communication.
Beautiful view from large lanai.
Very secure building.
Some noise from street. Sliding door is improperly sized, so it doesn’t seal well, letting in more noise than one would expect. Sliding glass doors are difficult to open.
Murphy bed was as comfortable as a normal bed.
Large kitchen."
Feb 18, 2021 - , red wing, mn
"Good Location
Your condo has a good location. So it has some noise till late night. The noise of singing at outdoor performance near lasts till 10pm every night. The sofa bed and foldable mattress of living room are very uncomfortable and noisy due to mattress spring."
Feb 16, 2020 - ShinWon H.
"Disappointed
Unfortunately, Captain Cook has not conducted themselves in a professional manner handling the issues we experienced. They made a commitment to contact me and have not. They did offer a discount for next year? And gave us a a refund of less than 4%? Not reflective of the fact that this unit is not as advertised. It’s run down and not maintained.
Property manger is helpful but we felt frustrated trying to fix issues while on holidays. At first glance , you can definitely tell the unit is not as clean and things are run down in the unit.Dishes dirty , thrown into cupboards that are not clean (old food , peeling apart inside ). Coffee machine was broken (property management brought us a new one after it flooded). As well, the dishes and tools are very random. Nothing seems to be a full set. We also requested some other dishes as we had a stay booked for 2 weeks and planned on cooking a fair bit. The kitchen light fixture was full of dead bugs. Requested it to be cleaned and it was. Closet area full of random junk... thrown about and not organized. The dishwasher had a horrible smell of burning plastic. And then overflowed twice. Had to mop it up. Other issues :
Carpet in living area very stained , the pull out mattress has a large stain that was brown as well.
Master bedroom : dresser is extremely dangerous. The drawers all open at once causing the unit to fall over (which it did on my child , thankfully she was ok ). The closet area rod is not fully attached and not set up to hang up items ? In addition :
Mould in bathroom ceiling. Had to be cleaned twice. Tiles are old and gross. Toilets are very loud and randomly shriek throughout the night. The building itself is old which is fine but there are some disgusting stains on wallpaper outside the unit splattered. Looks like blood. Dissatisfied with our stay and the very minimal contact or response from Captain Cook. Unprofessional, copied me on email and it said “she wants more money"
Jan 06, 2020 - Glenn G., Burlington, Ontario
"Best Location!
This location is best stay in Waikiki. Building was old so we didn't expect much but little bit concerned about smelling.But it was best location and view was great! Price is good.
PH4 parking was low ceiling and not great spot but they were providing other spot. No worries!
We appreciate Captain Cook and we will be back again.
It was great stay in Hawaii. Thank you!"
Oct 09, 2019 - , Los Angeles, CA
"20 year wedding anniversary
great views , loved the kitchen facilities,clean and tidy condo
see you all again ,ILL BE BACK!"
Oct 07, 2019 - Manuel S., Annerley, Qld
"Perfect trip♡
Mahalo!!!!
Everybody used it!!!!
We used it with friends. They said comfortable and come back again.
Because
1.nice location(big balcony & ocean view)
2.4bed(add 2sofabed)
3.kitchen is big . We were cooking everyday!
This room is too comfy:)
You should select it!
"
Jul 18, 2019 - YURIKO O., Chuan Qi Shi Ma Sheng Qu , Shen Nai Chuan Xian
"Fantastic Apartment!
The apartment was perfect! One of several units rented in Marine Surf to attend a family wedding; very comfortable for five adult children. Especially appreciated having a washer and dryer in the unit, and a large kitchen and dining table. Check in and check out through Captain Cook was very easy. Marine Surf is an excellent location in Waikiki- very close to beach, surrounded by restaurants at a fraction of the nightly cost of a beach-side hotel. Plus no resort fee add-on (typically $25 a night at most Waikiki hotels), and free assigned parking space (typically $35 a night). We would definitely return! "
Apr 30, 2019 - , DORSET, VT
"PH4
verry nice room!!!"
Apr 06, 2019 - , Fukuoka City, Fukoka
"Family Vacation
Excellent accommodations. Great central location, clean, well planned layout, beautiful finishes, safe, beautiful view, and very well equipped. Easy to get ahold of property manager when needed. A bit too loud from the traffic below when the balcony doors were open, though quiets down around 11 pm. Wish we had more than two fob keys to share. We used it for 2 parents (had our own separate bedroom/ bath) and 4 adult children. I would definitely recommend this property. "
Feb 26, 2019 - Frank S., St. Albert, AB
"From Management to Cleaners, All Scam Artist
From the beds, to the staff, this place is overall horrible! Save your back, and yourself the headaches of dealing with lying, incompetent staff. From Managment, to the rude cleaners...all bad! Save yourself and stay, your trip. Stay far far away! Wish I had listened to all of the reviews...
"
Feb 18, 2019 - , Irvine, Ca
"Fantastic!
We thoroughly enjoyed our stay at Marine Surf PH4. It’s a very central location and close to all amenities and the beach. It’s also on the main bus routes so very handy for all those shopping trips to Ala Moana as well travelling further afield.
The apartment is very spacious and well appointed. The full size kitchen with the washer and dryer was perfect for our two week stay.
The views from the large balcony are superb. The real highlight is the lack of high rise development in front of you. Therefore the views are quite expansive with the ocean on one side and the mountains on the other. Being in the centre of Waikiki does come with noise, but we never found it to be an issue, particularly inside the apartment. We actually enjoyed the live music coming from the outdoor venue down below. It want raucous and always finished by 10.30. We certainly didn’t need earplugs as some other reviewers have mentioned.
We had wonderful service from Captain Cook before and during our stay. James, our Captain Cook representative was only ever a phone call away and very responsive. The on-site building management team was also very helpful.
I would highly recommend Captain Cook for holidays in Hawaii. Seriously, why would you stay in a hotel when you can rent a larger condo for a cheaper price. "
Nov 05, 2018 - Rebecca F., Gordon, ACT
"It was a very wonderful condo
We used it with four families, but it was adequate size and facilities. Because it was a penthouse, the view was wonderful, I could see the sea of Waikiki, and I also enjoyed the fireworks at the Hilton Hotel. Furthermore, because it is in the center of Waikiki, it is very convenient wherever you go. I definitely want to use it again next time."
Oct 01, 2018 - , MINAMI YOKOHAMA, KANAGAWA
"Waikiki Getaway
We overall enjoyed the property accommodations. There were, however, a few glitches: 1) the water was off in the entire building for a few hours while another unit's plumbing was under repair (although I don't blame management for that) and 2) management informed me a day after we arrived that a new dishwasher would be delivered to replace the existing one on a certain day and time frame during our stay but it never happened. In the mean time, we realized the existing dishwasher was malfunctioning so we couldn't use it. Despite all that, the staff was courteous and friendly."
Jul 24, 2018 - Robin A., Henderson, NV
"Good family stay
This is a great, one bedroom apartment with extra sleeping for 4 in the main living area. The location is excellent, a short walk to the beach, restaurants, supermarket, bus & shops. The apartment is tired: the dishwasher leaked, the 2 bathrooms are dated. It could do with a few extras (glasses, broom, a vacuum cleaner that works, an extra guest key). We loved the balcony & the freedom the great location & apartment offered, meaning we enjoyed a real family holiday, which American hotel rooms do not generally allow. Didn’t look at the pool. Beware the awful smell in the lobby, really not sure what it was 🤭"
Jul 23, 2018 -
"Awesome
We loved the view and the location. The unit was very spacious, bright and clean. It made our stay in Honolulu perfect. Thank you very much"
Jul 17, 2018 - Lou Ann N., Dillingham, AK
"marine surf PH 4
Clean/new bed linen and pillows needed desperately
Lighting didn't work in bedroom
and there is lots of dust around the bed lamp that did work eventually
Some cupboard doors need attention also the washing machine needs though cleaning as there is mould"
Jun 21, 2018 - Debbie B., Williamston, Victoria
"Lived up to the pictures
We are a family of 5 and the condo was a perfect fit for us. The pull out sofa and love seat added to the sleeping comfort. A great view of the Friday night fireworks.
Close to the beach. The condo became home for the whole time that we were in Honolulu.
If we head back we would stay there again, it worked out that good for us."
May 01, 2018 - Michael H., Gander, NL
"Beautiful PH in the perfect location
We were so happy with our stay at this Penthouse! It was more than enough space for 4 adults and 2 children. Email and phone Communication with the reps and property manager were efficient and satisfactory. The PH had enough starter supplies for us (bath, dish washer, washlet, garbage bags, TP, paper towels). It was also very convenient they had a ton on towels for us to use. The lanai was spacious and furnished perfectly. Definitely a child friendly rental. They were also able to accommodate a parking space swap since we had to rent a small van. Location was perfect- close to Starbucks, Food places, the beach and ABC stores. "
Apr 24, 2018 - Sophia K., Daly City, CA
"Clean, Comfortable, Cheap
This penthouse unit had all the amenities we needed. Our property manager was pleasant and helpful to ensure we had what we needed so my stay wouldn’t be interrupted with inconvenience. View was great. In all our years of travel this was the first rental that didn’t require us to strip linen, wash dishes or empty trash upon departure. So the cleaning fee charged for this rental is truly a cleaning fee. I didn’t have to worry about washing the few cups or plates we used for a quick breakfast on day of departure. Most notably, I was traveling with children and our flight was at 9pm. Check out is 11am. I asked my property manager if there was an option for late check out because it would be helpful for us with having the kids. It took them all of 20 minutes to figure everything out and accommodate a later check out. With NO additional expense. It allowed me to be able to pick up our luggage and have the kids take a nap and shower before we left. When traveling as a family, this type of accommodation without nickle and diming you, is the world of difference and enormous help. This type of hospitality should be the prototype for any property management company. "
Feb 07, 2018 - , Captain Cook, HI
"Waikiki Accomodation
Location was perfect. Apartment great but all beds were very hard. Not great when you need a good sleep."
Jan 17, 2018 - Barbara J.
"Living the high life in Waikiki
We arrived on an early flight and since check in was not until 3pm we managed to store our luggage at a friends hotel we were travelling with until access. I met our contact at the building and was shown the apartment. All went well, he was informative and friendly. We moved in and were pleasantly surprised by the cleanliness and space in the apartment. The views are great as it is on the 23rd floor and the surrounding buildings are far away so you are very private on your balcony. There was plenty of bath and beach towels and having a quality Bosch washer and dryer made washing clothes and towels a breeze. There are beach chairs and body boards that you can use and the large kitchen and fridge with ice maker made happy hour so much better. There is always some noise from the street below, as we are in Waikiki that never sleeps, but if you close the sliding doors or just use those small ear plugs all is ok. There is a small pool in the complex but you end up at the beach most times, which is a quick few minute walk away. The location was fabulous, in the middle of everything, with a plethora of restaurants and bars around you. Only one gripe was the toaster that was very fiddly to get to stay on but not a real issue. I would highly recommend this apartment for up to 6 people as we traveled with 2 couples and 1 child and had plenty of room."
Dec 22, 2017 - Paul J., Port Macquarie, NSW
"Penthouse Glory
We loved this appartment - it's location - all the comforts of home with a great view. Large living area and expansive balconies. James was wonderful at helping us get WIFI set up and was only a quick call away. The elevators were quick and reliable and the building was safe and well maintained. Close to restaurants, bus lines, there was a tour organizer just down the block who was super helpful and fun. Would absolutely stay there again. "
Oct 31, 2017 - , Surrey, BC
"Oahu family vacation
We spent 4 nights in the Marine Surf penthouse 4. The location is great and very convenient to nearby hopping and restaurants. Beautiful views from both of the balconies. I would highly recommend this rental and would stay her again. "
Aug 15, 2017 - Nicole P.
"Great place, central location
Nicely maintained, centrally located apartment. All facilities worked well. Nice view. Adequate kitchen/washing/bathrooms. Spacious balconies with lovely views of waikiki and some beach. Only downside is audible (loud) music from surrounding bars until 10.30 pm. Would stay here again."
May 03, 2017 - , Clayton, Victoria
"Marine Surf PH4
The place is great, and it is a perfect place for a family of 6. It is walking distance to everything the beach, shopping places, restaurants, car rentals, and bus stops. My family felt that it was our home away from home, and will rent it again whenever we go back to Oahu."
Apr 17, 2017 - Hadith M., Carson, CA
"Condo in Waikiki
The location was great if you want to stay in the city. The noise was a factor, especially with the construction across the way. "
Apr 04, 2017 - , Buena Park, CA
"good location
satisfied"
Feb 12, 2017 - Sugae S., Okayama, Okayama
"Great Waikiki location
We were a family of 5 and were not originally planning to stay in Waikiki. But issues with a prior reservation on another part of the island caused us to have to find a new place shortly before our trip. We were very pleased with this unit! Being in the penthouse was really nice! The location in Waikiki was very central and accessible. The place was clean and plenty big enough for the 5 of us. The views are really nice, especially of the Friday fireworks show! Waikiki means you'll have traffic noise, smells from local restaurants (which were really good, by the way), but if you don't mind that, it's a great place to stay. I'd highly recommend it!"
Jan 17, 2017 - Eleanor K., RSM, CA
"A nice place to stay
I stayed with my three kids at Marine Surf and we had a really good time. The unit was clean and worked well for the four of us. Any more people would have been rather tight. The unit was a four minute walk to Waikiki (the best part of Waikiki in my opinion). There are tons of restaurants and shopping all in the general neighborhood. Views were great too! I would stay again in a heartbeat. "
Dec 12, 2016 - Jay S., Carlsbad, CA
"for 10 nights stay in Nov 2016
nice location, nice room.
very noisy, no good parking floor(bad smell)"
Dec 07, 2016 - , Osaka, Osaka
"A great apartment
This apartment was really excellent. Location was great, it was clean, quiet and well-equipped. The rental agency was very responsive to our questions and issues (they quickly added a safety lock to the slider for our daughter's safety). The only issue was that it requires a key to get to the penthouse floor, and only having two keys for a large group was annoying. Other than that it was great."
Nov 21, 2016 - Colin F., Green Cove Springs, FL
"Great property in a central location.
This Penthouse apartment is in a building on the corner of Seaside Ave and Kuhio St. It is well appointed with two bathrooms, a large master bedroom with private lanai and lots of cupboard space, as well as multiple sleeping options in the living area including a very comfortable queen sized Murphy bed. There are flat screen TVs in the living room and bedroom. It's location is very near to the bus stops on Kuhio . . it's a ten minute ride to Ala Moana Shopping Centre and only a block away from all the shopping and restaurants on the main strip. It's an easy 10 minute stroll to the beach. The Food Pantry is just down the street so you can buy the ingredients to cook if that's your preference . . .the kitchen has everything you need. All towels are provided, including beach towels and there are chairs and boogie boards you can borrow to take to the beach. The new washer and dryer are a bonus if you're travelling with a family. We thoroughly enjoyed our stay and would stay there again next time we're in Waikiki . . . Jessica from Captain Cook Resorts was a dream to deal with."
Oct 18, 2016 - , Lewisham, NSW
"Beautiful home away from home
We had the best time in Waikiki and PH4"
Sep 12, 2016 - Thao N., Fremont, Ca
"Great Place To Stay!
Our whole family (5 of us) loved staying here. This very clean and beautiful penthouse was just perfect for us. We especially loved the view and being so close to the shops, church, and the beach!"
Jul 01, 2016 - , Mission Viejo, CA
"Where is a good condo of convenient to go.
Kitchen, washing machine, dryer, is was easy to use new.
I was told that bathtub is there, but it was not was a shock.
But, it was felt good in a quick deal with trouble.
One disadvantage is that the air conditioning of the sound of the bedroom is noisy.
"
Jun 21, 2016 - , Ibaraki-shi, Osaka
"Wonderful vacation
My family and I were pleasantly surprised with this vacation rental. It surpassed our expectations for a selection made on the internet. The view of the mountains and ocean from the lanai was a refreshing view every morning! We would love to stay here again."
May 24, 2016 - , Edinburg, Texas
"Great location
Great location, close to everything, very spacious. Only thing is that the washing machine and dryer weren't working. "
Apr 14, 2016 - , Warrnambool , Victoria
"Surf PH
An absolute perfect week..."
Mar 27, 2016 - John P., Palmdale, California
"Great Location! A little cramped for more than 4 people.
Rental Staff gave exceptional service, however local residents in the building not so welcoming. Great location with great views. Accomodation comfortable for 4 People, however any moe and it is a little cramped. The blowup sofa bed was not very comfortable as it deflated during the night."
Jan 27, 2016 - Tanya F., Mudgeeraba, Queensland
"Awesome Views and Location.
This was a great place for a group of friends holidaying in Waikiki. The beach, shops, restaurants etc are within minutes. Our only moan would be the beds. The king size in the bedroom was very firm!! and the pull out sofa bed was in really bad condition. We used all the blankets and duvet covers to make it just passible to sleep on. Also the sliding door was jammed and difficult to open. We were told that someone would come and repair it but no one did. Also 2 kitchen chair legs were wobbly. I would definitely recommend this place if those few things were fixed."
Oct 19, 2015 - , Tauranga, XX
"A great place to stay
This is a very convenient safe and convenient place to stay. Everything is just as described. "
Oct 05, 2015 - Fran B., Dundas, NSW
"September 2015
We had a wonderful time and loved the condo and location. Was very clean and checkin went smooth. The air condition was not as cool in the living room as we would have hoped, and the dryer needs some attention. Overall it was a wonderful 4 days."
Sep 25, 2015 - Helen D., HARRISBURG, IL
"Nice place to stay
Overall the unit was nice. It is in a good convenient/accessible location, has a nice view and is spacious. Cons: Couldn't enjoy the view during the day as it was too hot because the air conditioning unit was old, we had to keep the drapes closed. We were asked to not run the air conditioner when we were gone so it would be stifling hot when we returned. Cleaners did not do a great job in cleaning. Found lint, dust, coins, cord under dresser. Recyclables left in the kitchen cabinet that had not been taken out. Master shower drain was plugged, but this was taken care of right away when we called. There is a parking space, but it is very small and low. We had a small SUV and it did not clear the pipes. Dryer kept turning off every 2 minutes. Washer smelled of mildew. Jessica, Property Manager and the maintenance man were very nice and helpful."
Aug 17, 2015 - Naomi M., Sunnyvale, CA
"20 year wedding anniversary/family vacay
Sorry I thought I had already responded. New absolutely loved the property and I have told so many people about it. Excellent location, beautiful view the space for our family of five was absolutely perfect. Love love loved it. I would and will keep recommending it to everyone I know. . Jessica was adorable and explained all the details to us before she left. Thank you so much for allowing us to stay please advise the owners how much we loved it. "
Aug 04, 2015 - Cassandra C., Richmond, British Columbia
"honeymoon
very nice to accommodate our family visiting for the first time. Friendly people. Master bed could have been a little softer. Over all very nice location close to the beach. Thank you again!!!"
Jun 19, 2015 - Irene H., Lathrop, CA
"Great time in Waikiki!
Loved the room, beautiful view and many convenient amenities included with the Condo! Only one or two problems, the condensation dryer wouldn't work because apparently it kept getting waterlogged and flashing an error code. Fixed it by just removing the condenser and having the moist air vent into condo instead of dryer's water trap (check youtube). Really needs to be serviced it seems. Also the mattress to the main bed was quite firm, we ended up sleeping on the murphy bed which was more comfortable. Other than that great location for exploring Honolulu with an awesome view up on the 23rd floor!"
Jun 09, 2015 - , Little Canada, MN
"Good location
It was nice to have parking and located in a good spot, 2 blocks or so from the beach. There are no condiments, not even salt and pepper and the bath mats were filthy and caked with hair. It was okay, we just didn't use them. Other than that the place was clean, pretty big and affordable. The manager was very friendly, responsive and kind. Great view."
Apr 28, 2015 - , Lake Oswego, Oregon
"Great location. Great apartment except for one thing.
This apartment is well located; just down the street from the Royal Hawaiian Shopping center. It is large and the bed in the bedroom is comfortable. The kitchen is adequate and so are the bathrooms.
My major issue was with the bedroom windows covering or lack of it. The floor to ceiling windows are covered by vertical blinds with a few pieces missing. Then when you try to open them, other pieces fall out so we stopped trying. Therefore darkness in the bedroom is impossible to achieve. At the same time, part of the windows are louvered glass, so without adequate window coverings the noise from the street does come in. After a while I started sleeping in the living room and it was much better.
It was the second time I was renting an apartment instead of going to a hotel, and although I loved the extra space, I am going to stick with hotels from now on."
Apr 03, 2015 - , moncton, NB
"Great,ocationand well furnished
This was a great apartment to be based in. 2mns walk to all the wonderful waikiki shopping and eating and beachfront, yet away from the busyness just a little as well. Well set up and stocked and the management was particularly helpful, bending over backwards to accommodate us. Main bedroom blinds are balut to be replaced which was needed S it is a bright room at night. The only negative comment I have is that the night noise level in the main bedroom was a little loud as the louvers and air conditioning access in there seemed to allow a higher level of outside noise in than in the lounge area which was significantly quieter. We used earplugs to good effect or you could just sleep in the other bed in the lounge."
Feb 27, 2015 - , Geoje City, Gyeongsangnam
"Ver pleased!
We enjoyed our stay very much. The property is located at walking distance from everything. The PH was fabulous, however the parking space assigned to PH4 is deplorable. To pay that much for the PH to have to park in a 62' tall parking stall is unacceptable. We can barely fit our rented van into it. The sliding in the bedroom doesn't slide easily. We really had to straddle the door to pull it close every time. The AC in the living room leaked the first night we were there. I put a call in to the representative to report it but never received a return call. Luckily, the AC stopped leaking the following days. Did anyone come to fix it, I really don't know. Beside that, my family really enjoyed staying there."
Feb 16, 2015 - Huong B., Irvine, Ca
"Wonderful Stay!
Everything was great from start to finish with our rental. Captain Cook management company is great to work with and always responded quickly to any e-mails we may have sent. The representative was on the phone with us until we were able to find our parking spot once we were close to the penthouse. Garage parking is tight so rent a smaller car if needed. The elevator is really quick too. The penthouse (24th floor) is in a perfect location for hanging out in Waikiki and we pretty much had the floor to ourselves. Driving in the area is problematic with the traffic and not knowing where we were going, but once we became familiar with it, we were fine. We are not use to city noise 24/7 so for those that are bothered by noise, I would use ear plugs. The home was super clean and fairly well equipped with kitchen ware. The one thing they could use is a pizza pan. I initially wanted a more equipped kitchen but once we arrived and settled in we didn't cook in the kitchen as much as we thought. The beds were very comfortable, the murphy bed was a perfect set up and the living room was comfortable. The views are amazing, too and we could see the fireworks on Friday night. I would stay here again in a heartbeat if we were to ever come back."
Jan 20, 2015 - , Douglas, Wyoming
" Marine Surf PH4
Fantastic from the start to the finish!
Perfect location to beach, shops and restaurants.
Amenities were excellent.
The Captain Cook representative, Jessica was extremely friendly and helpful.
Would definitely come back and I highly recommend this property!"
Jan 20, 2015 - Sharon D., Cronulla, NSW
"A truely wonderful experience
In a word, I would say the property was perfect! Very roomy, clean and comfortable. An excellent location, with a prompt elevator. The parking space was a little tight. Everything we could enjoy was within walking distance or a short drive. We really enjoyed our round-island drive, especially the north shore. I highly recommend Kua Aina restaurant in Haliewa. Excellent hamburgers! Despite the humidity outside, we three had the great trade winds to cool us. We had a beautiful view of the Friday fireworks. The sunsets were spectacular! As penny-savers, we made good use of the perfect kitchen. It was spotless. The beds were very comfortable, the lanai likewise. In all, I believe no one would have any reason to complain in having a safe and wonderful stay at this penthouse. Thank you for your superior customer service. Paul Tucker answered all our needs. As a film critic was once fond of saying, Two Thumbs Up!We were even given a gracious two hours more from housekeeping to check out comfortably at 1pm. We would stay again in the future without question."
Oct 02, 2014 - Richard T., Aurora, Colorado
"Honolulu Dream Come True
Myself and a friend stayed at Marine Surf PH4 for 11 nights and it was everything and more that I expected. The apartment was roomy and clean and had everything that we needed to make our stay enjoyable. Paul was waiting to meet me when I arrived late on the first night and he was fantastic and very helpful. He explained the apartment in detail and said to call him if there was anything we needed. Thanks Paul for being so helpful and obliging. We were flying out very late on the last night and we were able to have a late checkout for no extra charge, how great was that, thankyou Wendy for arranging this for us! Captain Cook Real Estate staff have been amazing from the beginning when I started planning this trip. I would most definitely come back and stay here as the apartment was in a perfect spot and having the free car park was a real bonus. The position of this place is so handy to shops and cafés, plus right across the road is the pickup point for most of the Roberts Tours that we did which was so convenient. Friday night fireworks were a treat and easily viewed from the balcony with a nice cold Malibu in hand. Home now and going to start making plans to come back to this fabulous island and stay in this apartment again. Thanks to everyone from Captain Cook Rentals that made this stay an enjoyable one for us. "
Sep 14, 2014 - Karen J., Rotorua, North Island
"Wakiki
A very nice unit, well kept and appointed and in the middle of lots of shopping and restaurant options. About a 5 minute walk from the beach."
Aug 14, 2014 - , Hudson, Ohio
"Fabulous place to stay
Had a wonderful stay in PH4.
Beautiful apartment, very well maintained and furnished. Absolutely wonderful views from both lanais.
Would not hesitate to stay here if we manage to return to the island. Very easy to ask for a late check out as we did.
Thank you for making our stay even better :)"
Jun 22, 2014 - Kerry A., Oldham, Lancashire
"A great condo in the heart of Waikiki
This our second stay at this condo. It is in a great location is very spacious and has great views and all the comforts of home."
May 07, 2014 - Judy H., Paraparumu, Wellington
"Amazing penthouse!
The view from this top floor penthouse is absolutely breathtaking! I've been to Oahu several times and this rental was far better than any hotel out there. The condo is located right in the middle of everything and within blocks of the beach and lots of yummy restaurants. It would be my dream to live in that penthouse on a permanent vacation. I'm so glad I found this place!"
Apr 16, 2014 - Jennifer C., San Diego, CA
"Great Condo!
We had to get a condo with a very short notice (had to move out of a disgusting vacation rental on North Shore) and luckily found this condo. It accommodated 4 adults and 2 kids beautifully. Paul, the manager, was very helpful with everything. The condo had a great view, very clean... we were very satisfied."
Apr 11, 2014 - Justin K., Napa, CA
"Wonderful spot for family of 4 with breath taking views!
We had an easy check in with Paul. He was very helpful with getting all our bags up and giving our orientation of the penthouse. BTW, I didn't even know PH4 was a penthouse when we booked it so that was a great surprise. It was very private on the top floor with a special key for elevator access. The inside was as described in the listing. We loved having the 2 separate lanais and that both bathrooms had washlets. The only complaint was that the parking spot had low clearance and that damaged the trunk of the SUV we rented when we opened it. The place is conveniently located in the city and that comes along with city noise. But the views were awesome with ocean views on the left and mountain views on the right. And there were fireworks on Friday night with the best seat in the house. There was notification that water would be shut off for a short period and when I notified Paul, he brought us two 5gal jugs to store water for us to use. They didn't shut off the water the day they scheduled it but they did shut it off another time so we were already prepared. We loved it here and would recommend it to our family and friends. The kids are already planning for our return. Mahalo for a great stay! "
Apr 09, 2014 - Julliette N., Chula Vista, CA
"Marine surf ph4
Good location in Waikiki. 1 block from beach. Condo is spacious and located on highest floor with only 3 other units. A+ for included parking space. Only complaint, little termites in kitchen near washer/dryer."
Feb 18, 2014 - , Baldwin park , Ca
"excelent
excelent"
Jan 29, 2014 - , Caba - Buenos Aires, Caba
"We loved our stay! It was perfect for our 2 families of three!
We will recommend this property for sure! Loved the location, excellent view, spacious accommodations, very private-loved being up in the penthouse, friendly greeting staff upon arrival, easy check-in procedure, one block off the main street in Waikiki, Kalakuaua Ave., lots of restaurants and coffee locations nearby, bright and very clean! It was a great place to come home to at the end of a day!"
Jan 13, 2014 - David H., No Saanich, BC
"My family vacation in Hawaii
The location was great everything was nearby so we didn't have to take our car there was also the beach right next to it. We got to shop a lot because it was so close. It was really clean and so we had a great vacation at hawaii. "
Jan 13, 2014 - Hye Y., South Pasadena, California
"December in Waikiki
Great visit. Great views. We truly enjoyed our visit. It was perfect for our family of four - me, my husband and our two granddaughters aged 19 and 23. Everyone loved it."
Jan 04, 2014 - , Munster, IN
"The Best OneYet....
We have been to Hawaii about 10 times and this was by far the best suite we've been in . I was very appreciative that the basic necessities were generously provided. Not 1 bar of soap or 2 days worth of dish detergent...BUT...almost the entire 10 days were supplied and all we had to really worry about (for 5 adults) was our food....i love when people charge a fair price and provide as equally fair ...what you will need while you stay there!! The most enjoyable thing for us was how the entire dining room wall opens up to the lanai;the washer/dryer in suite;having 2 full bathrooms;...AND...how personable and friendly Paul (our host) was ...sooo quick to help us!! Definitely the center of Waikiki ....and we have no issues recommending this property. "
Dec 27, 2013 - Mark V., Mission, BC
"Happy vacationer
We were met by a very courteous and helpful young gentlemen who promptly introduced us to the building, penthouse and parking facilities. Our accommodations were terrific. Great security, parking, location, and building amenities. Walking distance to beach, restaurants and shopping. We felt completely at home in the penthouse. We would highly recommend Marine Surf PH4 and Captain Cook Resort Properties."
Nov 19, 2013 - Gary L., UNION, ME
"Excellent
In a word my stay at Marine Surf PH4 was "wonderful"
The unit delivers space, privacy and security and the perfect location if you wish to be in the middle of Waikiki. Along with that comes some noise, however you would likely get that with many condos in the area. The trade off for location was well worth it to me.
We were met curbside at the property on arrival and assisted with our luggage.
The night view from the unit was spectacular. The day view is equally great. We really enjoyed the 2 large lanis and the 2 seperate entrances.
The internet connection was excellent and easy to access.
The day bed was comfortable. We left it down the entire time. There was still plenty of space to walk around it.
The kitchen while not overly equiped was fine for vacation use. We were very pleased that the unit included beach towels and a great washer and dryer.
Transportation such as trollys and the city bus are very close. Starbucks and Jamba Juice are across the street and its less than a block to the Saint Germain bakery where we bought fresh sandwiches. There's an ABC store and a huge Ross on Seaside.
Our departure was simply to lock the door behind us! I would highly recommend this property and I plan to return.
"
Nov 06, 2013 - , Browns Point, WA
"Happy in Penthouse
We were pleased with our penthouse rental for the week we were in Honolulu. The location was good for us and especially appreciated the parking space included in the price. "
Oct 31, 2013 - , Salt Lake City, Utah
"Renter
Excellent "
Oct 31, 2013 - Anson W., San Francisco, California
"Family vacation
My family and I decided to rent a condo versus staying in a hotel. This was our first time doing so and it was excellent. The check in was easy, location was close to all the amenities and the view from the penthouse was beautiful. We would definitely stay here again."
Oct 31, 2013 - , Apple Valley, California
"A Family Reunion in Honolulu
We enjoyed staying in Marien Surf #PH4 very much. It's a very nice apartment for a family with four members. "
Oct 31, 2013 - Fen C., Baton Rouge, LA
"Very happy
We are very pleased with our recent stay. With a family of 6 it is very hard to find a condo/hotel big enough. Beautiful view, great location, great price and Paul Tucker was very helpful and friendly."
Oct 31, 2013 - Christina S., Austin, TX
"The perfect place for a family holiday
From the moment we made our booking to writing this email everything was just wonderful. The penthouse was superb especially as we had two teenage kids. Magnificent views, spacious rooms, great location and to top it off great weather. Wouldn't hesitate recommending to anyone who wanted to enjoy a relaxing holiday. Also many thanks to Paul who met us onsite even though we were a bit early. One of the best family holidays we have had! "
Oct 31, 2013 - Kelvin N., Woorim, Queensland
"Marine Surf # PH4
Excellently situated in Waikiki with sweeping views of the sea and looking back towards Honolulu.Every facility in the unit you would require with excellent security.
The sliding doors to the balcony required great effort to open and needed some adjustment and lubrication.Perfect to sit on the balcony at night and watch the action below.We thorougly enjoyed our stay and would recommend the unit to anyone considering rental."
May 29, 2013 - Geoffrey R., Rinkin Park, NSW
"A great place to stay
This apartment block was conveniently located one block back from the beach and shopping strip with walking distance to everything Waikiki has to offer and close to transport for those activities further a field.
The apartment was spacious with a fantastic view of the water from the balcony.
It is often hard to find accomodation to fit the 5 of us but this well and truly fit the bill.
Paul(the manager) was very welcoming, enthusiastic and accomodating.We were very impressed with the facilities and management"
Apr 29, 2013 - Michelle L., Lake Cathie, NSW
"spring vacation
Clean, comfortable, good location, secure, great views"
Apr 16, 2013 - , Milwaukee, WI
"Good
Very good location."
Apr 05, 2013 - , Chula Vista, CA
"A stay I will always remember
A great place, Nice and clean. Will stay there again. Easy walk to almost everything. The fireworks on Fri night were a great sight, very easy to see. "
Mar 28, 2013 - , Eagle River, AK
"Awesome Place!
Great! Paul was very helpful. Will come back soon."
Mar 23, 2013 - Byron A., Washington, DC
"Great vacation spot
The condo was in a great location, close to the beach and shopping. "
Mar 06, 2013 - , Anchorage, AK
"Would stay here again
Great condo, great area, great view. Only complaint is noise of Waikiki but you just have to remember to travel with ear plugs. "
Feb 22, 2013 - Carrie V., Seattle, WA
"Best vacation yet
This rental is absolutely worth every **** penny, great view of the fireworks every Friday at 730 pm ish great ocean view period. Paul the rental manager is very professional I would definitely rent this one next year."
Jan 18, 2013 - Larry H., Honolulu, Hi
|
