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"Nice vacation home
We really enjoyed our stay at this vacation rental, and would definitely stay there again. It was clean, and there was plenty of room for the 8 of us. The sheets were exceptionally soft, even if the mattress was a bit too firm. The patio furniture is still usable, but has some cracks in the plastic loungers. The house next door is building a sea wall or large patio, but the construction was surprisingly quiet and did not disturb us at all. Unfortunately, the homeowner is a very inconsiderate American who allowed large concrete wall sections to be left directly in front of our section of the beach during construction."
Nov 28, 2023 - , Phoenix, Arizona
"Ran out of running water
After being there less than 24 hrs, we were out of running water. We contacted the rental company as directed and we were told "this is Mexico." After more than 3.5hrs without water, they did refill the tanks. We ran out twice more, even though we were extremely cautious with our water use. We have been traveling to Las Conchas for over 30 years, so we know how to conserve water down there. Very disappointed about the water situation and hope the larger problem gets resolved."
Oct 26, 2023 - Meg W., Phoenix, AZ
"The perfect place to enjoy your vacation
The property is a pretty good size to stay. The garage is pretty big. The property is in good condition and is a quite area. We had a small issue with the water and the maintenance personnel responded and solve the issue within 15 minutes. Hope you can enjoy your vacation just like we did! Safe travels. "
Jul 29, 2023 - Daisy G., Phoenix, Arizona
"Needs maintenance! Great location
Booked last minute so we had limited options. Went with this one for the view and space, which worked well. However, master toilet didn’t work, shower handle fell off, multiple cabinet handles broken... I could go on and on. Just does not meet the normal minimal expectation for rentals as it needs a lot of repair.
On a positive note though - multiple chairs to take outside, comfortable newer reclining sofas, and a beautiful view! "
Feb 22, 2023 - , queen creek, AZ
"Las Conchas 2022
Had a wonderful time in on a beautiful beach. A very happy Thanksgiving!"
Nov 29, 2022 - Bridget S., Mesa, AZ
"Relaxation at Its Finest
Hard not to love being in Las Conchas, but section 7 has far more rocks than other sections we've experienced."
Oct 09, 2022 - Meridith T., Mesa, AZ
"Beach Life
The view from the back porch was just spectacular and what we wanted! The house is going through some renovations, but overall met our needs. We had seven people in our party and the house was big enough and we never felt crowded. The house has a garage and secluded parking outside of it. The property management team were extremely helpful and went out of their way to meet any of our needs."
Jun 25, 2021 - Julie M., Litchfield Park, Arizona
"Good
It was good but we had no power in some areas of the home
"
Mar 04, 2020 -
"Great family vacation
Could not have picked a better house to stay in right on the beach and plenty or room for the whole family staff was very helpful as well with any questions we had "
Oct 04, 2019 - JOhNATHAN S., BUCKEYE, Arizona
"ROCKYPOINT BEACHFRONT
Great location right on the beach. could use basic maintenance. "
Jul 31, 2019 - sean s., scottsdale, AZ
"Deceiving pictures
The pictures used to promote the house are not updated they are using old pictures from back when the house was first posted. We got there the house light fixture wires where just hanging there. The bathroom sinks tile was cracked all around,the toilet was lose and moved everytime you sat down. Tile crack/missing around the inside of the house and outside. The roof is so bad I thought pieces where going to fall on top of us. The renting price per night is not worth it. I have stayed in better houses for less. We go at least twice a year and this has been by far the worst house we have stayed in especially since the rent was so high. Don't waste your time and money on this house. "
Jul 02, 2019 - , Bagdad, AZ
"Was ok
We had a great time down in Rocky Point as always. We have stayed at this house once before and it has been fixed up a little since the last stay 4 or 5 years ago but needs more work that is for sure. A few things about the house. They have no outside chairs minus the lounging chairs, the shower knob in the master bath was broken, one of the toilets had trouble flushing and unable to use a dishwasher (good thing we ate out all weekend). I would recommend this house if they did a little more work to it. "
Oct 24, 2018 - , Tucson, Arizona
"beach house
had a great time"
May 02, 2018 - Jason T., Tucson, AZ
"I would say that the property was just average..
There were a few things that were a problem. We did not have internet, so we called and they sent someone, so it worked for an hour or so and then the rest of the stay we had nothing. The toaster did not work, the dishwasher was falling out of it's holes and was not even connected. It was a comfortable house and was good for our family, other than the problems. We ate out at several places in town and was very happy with the food and service."
Jan 05, 2018 - Ellen H., MEsa, Az
"Terrible Customer Service
There was a main water leak that we had to try to repair ourselves, the Oceano Rentals company offered no assistance, no refund, and no credit for future stays. Will NOT use them for future reservations. "
Jul 17, 2017 - , Chandler, AZ
"DO NOT STAY HERE
NO WIFI, NO CABLE SERVICE, WATER KEPT RUNNING OUT!! KITCHEN SINK DIDNT WORK, REFRIGERATOR HARDLY WORKED. ALL IN ALL NOT WORTH THE MONEY WE PAID. SPENT MOST OF THE WEEEKEND DEALING WITH PROBLEMS INSTAED OF ENJOYING VACATION!!"
Jun 28, 2017 - , Nogales, AZ
"Two words sum up this house "falling apart"
This house has been used so much you can tell that nothing has been done to it. My husband almost fell off toilet because the toilet was loose. The toilet was leeking water. The matresses were hard as a rock. The bump beds looked like they were going to collapse. The bed sheet were pretty wore out.They could of spend some money on The utensils and bedding that really needs to be replaced. Ants were all over kitchen counter. Water keep running out. The pump from water started to leak. This house needs alot of work. Please make you post my review so people know. "
Jun 21, 2017 - , El Paso, TX
"Family Vacation
My family and I stayed for four days.This home could be so much more. If the owners would take the time to fix what is wrong. The reviews are accurate. Yet ignored. The master bedroom has a door that does not lock,it what is suppose to be a beautiful view, but is abstructured because the windows are frosted, the door to give acess to the patio should open. But it's jammed. The bathroom has swinging bar doors that do not allow privacy. The guest bathroom faucet handle is missing. We ran out of running water twice. I could go on and on of minor things that have need fixing. The location is amazing, the neighborhood excellent for families, the rental place extremely helpful. The beach is paradise. "
Jun 17, 2017 - , Las Vegas, NV
"Some good some bad
Good location--both tide-pooling and swimming available depending on the tide. Kudos to the homeowner for fixing some of the problems noted in past reviews! Appears to be a work in progress, a good thing. Nice cabinets, some paint, tile & stucco redone, new refrigerator, utensils, outside lighting, furniture. A nice touch is the small under-counter refrig usable for drinks. Some issues remain,though, and I'm mentioning our experience during our stay the last week in May, 2017.
Despite the advertising there is NO usable internet or television service. The internet, especially, is critical for those who work on vacation.
Plumbing problems--The water pressure switch in the garage failed shortly after our arrival. Two toilet tanks fill only half way forcing you to fill them by pitcher so the flushes are thorough. Kitchen faucet runs/drips despite being replaced during our stay. Master shower diverter valve drips noisily. The only outside faucet is at the wrong end of the patio for washing sand off your feet. (Bring a LONG hose and nozzle!)
No door mats available for sand removal before entering the house.
No working BBQ. The built-in gas one is unusable and no gas was available.
Master bedroom exterior door does not open.
No coffee or end tables or reading lamps in the living area.
We've used Oceano since they started years ago and, as usual, they are very attentive to the issues they can fix such as our running out of water. We would recommend this property to a friend if the friend is aware of the issues common to the rentals in Las Conchas. "
Jun 05, 2017 - , Phoenix, AZ
"Room for improvement
We had a good time at Cupula Azul, we particularly enjoyed the patio. However I need to say that house needs some maintenance, door frames need paint. Outside grill is in bad shape (fortunately there was a spare one so we survived). House can be a great success with some uplifts specially because is very big, enough for a big group."
Mar 24, 2017 - Gustavo P., Mexicali, XX
"Terrible House
This place was falling apart...roof tile missing and dangling, broken dishwasher, non-functioning light fixtures, mold from leaking roof, non-functioning water faucet, no internet (although advertised). Staff tried to help but wanted more money for another 4 bedroom. We left early..very disappointed with Oceano Rentals."
Jan 03, 2017 - Steve C., Fountain Hills, Arizona
"Affordable, but somewhat rundown
We have stayed at a number of places in Las Conchas. This home was older and not well-maintained. The dishwasher was not working. The fridge was rusted on the outside and missing shelves and food holders on the door. The grill did not work and there was no propane. The layout was good, but this property needs some updates and "love". It had a convenient location, but the beach was very rocky and difficult to traverse. "
Oct 26, 2016 - Bonnie J., Phoenix, AZ
"Capula Azul, a little run down, but okay for a short stay.
The house was clean. The grill did not work, broken toilet in master bathroom, lights did not work on the patio, and ran out of water at the beginning of the 2nd day. Overall, it was not the house that mattered, but the view and the beach-which we all enjoyed."
Oct 18, 2016 - Beverly F., Tucson, AZ
"Great open space house
The house felt just like being at home next to beach!"
Oct 04, 2016 - Roman M., Phoenix, AZ
"Unimpressed
We have rented from Oceano for several years and have been satisfied. This was the first year of us trying a new home. We were very displeased by Cupula Azul. In general the house is run down and not maintained well at all. I would expect a larger home (4 bedrooms) that sleeps as many people as Cupula Azul does, to have a fully functioning kitchen. This unfortunately was not the case. Only two of the burners on the stove worked, the rusted out refrigerator had broken shelves that we had to try and prop up to hold our food. The gas grill pictured does not work, there is a charcoal grill next to it to use. All of this combined made it difficult for us to enjoy large meals that we typically cook with our big group. The beds and couches were also very hard and uncomfortable. If the owner is going to continue to use this as a rental property, they desperately need to put some money into the house. We will not be renting this house again and would not recommend it to anyone. "
Aug 02, 2016 - Michelle D., Chandler, AZ
"P P 2016
Couple of thing I didn't like was the poor WiFi conection. The other one was that we ran out of water the two days we stayed there. "
Aug 02, 2016 - , el paso, tx
"Annual Girls trip
Have stay at Capula Azul a number of times. Location is great and is perfect for our annual girl's trip. Always feel safe and enjoy vendors and beach. I did leave some information with rental office about amenities needing to be addressed. "
Jun 19, 2016 - Pennie H., Amado, AZ
"Great Rocky Point Vacation
really nice house.
nice patio
house was clean
lots of room for a family and friends.
The bunkbeds in the one bedroom worked great
had a few small issues but called the property management company (Oceano) and they had some one right out to handle it.
Would stay again."
May 31, 2016 - Matt C., Tucson, AZ
"wonderful family fun
Everything in this house was mediocre. the outdoor shower did not work nor the outdoor sink, but we managed. no broom insight, the stove has a short in it and the fridge is a little run down. but all in all this home worked for what we wanted it to pure beach fun. "
Apr 15, 2016 - , Mesa, AZ
"Great getaway
This unit is perfect for groups of 6 or more, bring your own DVD or CD player - nothing else works. The unit was clean, great location, and a beautiful patio overlooking the ocean with a fireplace to relax with a glass of wine."
Jan 07, 2016 - Kenneth G., Phoenix, Arizona
"4 generations at the beach
Loved the location and layout of Capula Azul. We have rented numerous homes in Rocky Point and always have a great time. We thought it was sad that the property had not been maintained at the same level as the other homes in the area. It was still a great three days at the beach. Fresh paint, refinished flooring and newer linens would make all the difference in the world."
Nov 09, 2015 - , Tempe, AZ
"A little disappointed
Going to Puerto Penasco is always a pleasure trip, have been going for 20yrs. the rental house we stayed in needs a lot of TLC, from toilets rocking, sinks that need repair, a refrigerator that needs the shelving fixed in side and get rid of the rust spots on the outside of the door, couldn't find the silverware drawer (we were shown-the drawer wouldn't open and no handle) the house has a nice flow, just needs some repair. we were not told of the rocks so close to shore, so that was disappointing, we could not go into the water for fear of falling"
Nov 01, 2015 - , Sun City, AZ
"Needs Repaired
The house was not kept up at all. The 2/3 of the lights didn't work. The dish washer didn't work,the stove only had two burners that barely worked,the master bathroom toilet broke from the ground, the washer and dryer didn't work, one of the bathrooms showers won't turn on, the grill out back didn't work (even brought my own tank,ect... I could go on and on. Tell the owner of they can't keep up with it I'll buy it from him. I would never rent this house again. I stay in that area because the houses are always nice. This house is so bad stay away."
Oct 28, 2015 - Joseph S., Chandler, AZ
"Good view for the price
Sheets and covers from the beds seemed clean, a bit outdated but that was fine. The fridge was disgusting, seemed like the outside had rotten stains, we didnt even want to buy any food to put in there. The view from the back patio was nice as we could see the beach and the kids could walk up to it. Although the outside shower did not work so the kids would walk in the house all full of sand. Another thing, they had one tv in the living room but we didnt get to watch it because it had no cable nor dvd player, just vcr, so the kids were a bit bored when they werent in the water. The furniture was a bit outdated, but again, for the price it was fine. "
Oct 28, 2015 - , Tolleson, AZ
"tired
total beds still have original covers from thirty years ago,paint from same time,windows have failed and are cloudy,do not have enough time to start on kitchen"
Sep 24, 2015 - , Tulsa, OK
"June 15 Stay
The experience/interaction with Oceana was great. The gentleman in the office was helpful and considerate. However, the house was in horrible condition and did not reflect our past house rentals with Oceana. The owners have allowed the house to decay considerably. I would not recommend that Oceana continue to keep this house in its inventory. The bed are rock hard. The sheets are threadbare. Pillows had no cushion. Tile throughout the house cracked or missing. Screens on windows missing. Outside shower rusted out and not working. Outside grill not working. Dishwasher not working. TV not connected to any DVD player. Couches cheap and uncomfortable. Inventory of dishes small. "
Jul 07, 2015 - Robert R., El Paso, TX
"Stayed for a week right on the beach!
The house was pretty nice. The best part is that you walk right off the porch and into the water. Good location and close tot he city, gas, and everything you need."
Jun 17, 2015 - Malone M., Brigham City, UT
"Had a wonderful time
We enjoyed our stay at this property and will most definitely request this property again on a future visit to lovely Puerto Penasco."
Jun 02, 2015 - Alison S., Mesa, Arizona
"Great Location, Unit Not As Advertised
great location as usually (Los Conchas, but this place was less than even desirable. Had a very poor/bad smell to it and could not get rid of it our entire stay. Dog waste in the front driveway everywhere, place is very old and no upgrades to the property have been done. Tile is worn out, furnishings poor and wore out, appliances rusted and poor. Kitchen sink was leaking and broken, grill broken and have to have both replaced from Oceano. Ceiling has signs of leaks and paint falling pealing in several rooms. Would not recommend this to anyone, check you tube for real info, as Oceano did not represent well. If I was Oceano I would drop this property. We expressed our concern and they did repair the sink and brought a used grill, but other than that it was like ohhhh well. Very poor considering I recommend them all the time. Well times have changed and they must feel that there are no other property rental companies out there that will stand behind their company and representation."
Apr 19, 2015 - , Tempe, AZ
"Birthday celebration
The house was beachfront with a huge patio, it was very enjoyable. Close to town, very easy checking and friendly staff"
Mar 17, 2015 - Phyllis B., Avondale, Az
"Lovely Vacation
We really enjoyed staying in this house. It has the perfect floor plan. Open central living and dining area with large windows to see the ocean and a truly stellar porch. Nicely functioning fireplace. Lots of sleeping space. Plenty of dishes and kitchen supplies. Nice bathrooms. The decor is subtle and tasteful.The negatives were minor. Those of us who go to Rocky Point a lot expect some funkiness and deferred maintenance. The frig (which is being replaced) is missing shelves, but it has a back up 2nd small frig. The floors are due to be refinished, but that didn't bother us at all (just cosmetic). The beds in the master and 2nd bedroom are very hard, but the bunk beds were nice. Sheets and towels were plentiful and good quality. The window in the master bedroom is clouded over, but we are told it is being replaced. We couldn't get the outdoor grill to work, but Oceano warned us that it was troublesome and when we asked them to bring us a charcoal grill they did so within 15 minutes! Kudos! The only thing that might be a bothersome is the bug spray smell. It is only bad when the heat is on. We were fine with no heat (even during Christmas), so it was not an issue. They had to treat the house for termites, so perhaps the smell will wear off. If you are sensitive, ask to have the heat kept off and bring/buy firewood for the fireplace. I really want to endorse Oceano Rentals- they are very courteous, friendly and professional."
Jan 11, 2015 - Jeryl C., Oro Valley, AZ
"2014 Rally
The house is nice but we had no satelite tv or wireless Internet "
Nov 17, 2014 - James a., Peoria, AZ
"Cupula Azul
Won't stay there again. We felt like what we received was not what was advertised. Stayed with GoOceano in the past with good results-just not this time. I told them about this, but they said they would tell the owner and see what happens. When we arrived, the property had 2 cabinet doors ripped off the hinges, the Saltillo tile floor was flaking up everywhere from peeling sealant, nasty chemical (bug spray?) smell that never went away, multiple water leak locations with unrepaired drywall and drooping paint from the ceiling, exposed electrical, loose, moldy plumbing fixtures in bath/kitchen, and the property was in general disrepair (we have photos). We understand this is Mexico, but this place was just bad, and not worth the asking price. Between our party we own 30+ rentals in Phoenix so we understand that some things can fall through the cracks, but this is not acceptable."
Oct 30, 2014 - , Scottsdale, AZ
"Cupula Azul
The house was definitely large enough for our group of 9 and in a nice location with beachfront access and a big patio with fireplace. Our only issue was with the lack of cleanliness/updates. The floors need to be redone as the tile is peeling, everything inside (windows too) were dusty, the fridge had splatters on it and is missing drawers and shelves, the dishwasher didn't work, the oven smelled like fish, there were no curtain hung in the living room, allowing anyone to see in. We found curtains but there were no rings to hang them so we just had to drape them over the rod. IT also would have been nice to know we needed propane to grill - we ended up grilling at the neighbors! Overall slightly disappointed and would look to book our other favorite house in the future that happened to be booked this weekend."
Oct 01, 2014 - Alison N., Tucson, AZ
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